Model #79680512900 KENMORE ELITE Residential Dryer

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Question and Answers

Q:

Replaced ALL recommended parts on Filter - Still catches clothes 79680512900 Kenmore Elite Dryer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your clothes are being ripped in your dryer.

We do recommend getting a service technician to diagnose the unit. You have replaced all parts the manufacture recommends to prevent the tearing. The parts could not be installed correctly or there is another issue on the unit that the manufacture does not know about. The service technician will be able to determine the issue.

 
You can also visit searpartsdirect.com for parts, diagrams, and repair information.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
May 25, 2015
Q:

Replaced blower therm 3002A, worked for 2wks, now again no heat. 79680512900 Kenmore Elite Dryer

A:

A thermal fuse can open and fail for several reasons.

A lack of air flow through the heater assembly is usually the reason due to a restricted vent system. Remove the vent hose from the back of the dryer and then start the dryer. You should have plenty of air flow blowing out. If plenty of air is blowing out, be sure to check and make sure the damper door on the outside vent hood is opening when the dryer is running.
If there is not alot of air flow, remove the lint filter and check down the vent chute and housing for any clothing articles.

A heating element shorted to ground will not cycle off and cause the thermal to open and fail.
If the heater relay is sticking closed will cause it to over heat and cause the thermal to open and fail.

If the thermal is not open or has failed when it quit heating, check the two house circuit breakers dedicated for the dryer to see if one or both breakers have tripped. Reset both circuit breakers by flipping them both off and back on a couple of times. The heating element must have 220 volts or it will not heat.

Check the heating element, it may have been broken and shorted to ground which may have now completely burnt and is no longer shorted to ground or have complete circuit in order to heat. 

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Joey S -
Sears Technician
March 11, 2015
Q:

what can i do so my clothes stop getting caught on the dryer vent and ripping

A:

It can be frustrating having your dryer tear apart your clothing especially since clothing is not cheap. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below if you are interested in viewing. I hope the link that I provided is helpful. Have a nice day.

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Alina F. -
February 03, 2011
A:

Thank you for your question.

I can understand wanting to solve this problem so you will quit ruining clothes.

It actually sounds like the clothes are getting caught between the drum and the front housing.

I would like you to try and check for excess play on the drum seal.

  • If you will open the dryer door and reach you hand up into the top center of the drum and push up to see how much free play you have.

If you can move the drum up more 3/8 to a 1/2 inch it sounds like the drum seal will need to be replaced.

  • Check you make sure the plastic drum ring is still in place. You will need to use a flash light with good beam because you may not have enough light to see the ring on the front edge of the drum. It glides on the felt and drum supports and if it is worn it will need to be replaced.

If this seems to be the problem and you would like to repair this yourself I have given you a couple on images below to help with the process of replacing the front drum seal.

The part number for the front drum glide is; 131963900 and the upper felt seal is: 134440200 and the lower seal is: 5303937183 and you can order these parts from: Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: [Sears Home Services | http://www.searshomeservices.com?sid=MMLxexpertxmerch].

I hope this will help and if you have more questions please use the thread link and I will be more than happy to help you further.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
February 04, 2011
A:

my dryer is fairly new and is doing the same..i have had more than $1000 dollars of ruined clothes. i would like to know if there is a recall for this dryer.

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silvia -
August 10, 2011
A:

Thank you for question Silvia. I am not aware of any recall on this model. But with years of use the front seal will get worn and cause a gap between the drum and the front panel and seal assembly and the clothes will get pinched between the drum and seal. If you open the dryer and reach in with your arm and you can push up on the drum and feel some play up and down then this is the problem. It will require a new front seal to renew this area back to a new state. I would suggest that you have a technician check out the dryer and give you an estimate of repair and to make sure that this is the problem. . I hope this information will help. Sam A.

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Sam A -
Sears Technician
August 11, 2011
A:

well that maybe with years of use, but my dryer is fairly new. I am having a tech look. I still have my warranty. and i have checked the drum, my thing is that it gets stuck were the lint catcher is and since the dryer is spinning it gets tangled until its torn. I hope they have an answer.

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silvia -
August 11, 2011
A:

I also have same issue from new, please give a different solution.

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gary -
December 19, 2011
A:

I bought a Kenmore gas dryer model 796-9027-2900 less than a month ago. Thin clothes, drawstrings, and small zipper pulls get stuck between the lint catcher frame and the non-rotating side wall. What can be done to close this gap?

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A -
December 21, 2011
A:

Thank you for your inquiries on the dryer catching clothes. On the first call on the 417., model, I am waiting for the results of what the technician found. On the one for Gary's dryer please check the drum area for any loose screws on the vent duct and burrs around the area where they are being caught. If you find any you can use an emery board to file any burrs down. On the for (A)'s dryer this is a completely different vendor of the dryer and you can look for the lint filter coming up out of its slot on the right side and make it is down all the way. Also look for any of the fabric sensor bars coming up and catching the clothes. This looks like it is a pretty new dryer and if it is under warranty I would recommend having a technician check it out. Sam A.

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Sam A -
Sears Technician
December 22, 2011
A:

Hello, EXPERTS: Please read the original and additional posts more carefully: the lint trap sits between the door and the drum and the lip sticks up about an inch. This is the design of the machine. Whenever you dry clothes with straps, like camisoles, or a string, like an apron or sweatpants, the strap or string gets caught on the edge of the lint trap and as the dryer spins, it twists the strap or string around and around until it rips off. My solution has been to not dry anything with a strap, but things often get missed, and are ruined. Has Kenmore or Sears re-designed a replacement lint trap that does not stick up and catch the clothes? If not, what should we do to correct the problem?

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Anne -
December 23, 2011
A:

In reviewing your comments it sounds like the lint filter is not seating all the way down into its slot. If it is not flush with the top of the filter housing then I would suggest removing the filter and looking down into the filter housing to see if there is some lint build for keeping the filter from seating flush with the filter housing. Please let me know if that is what is causing the problem and if not please let me know so we can try to solve the issue. I was looking at the model we have at this location and took a couple of pictures of the lint filter and how it fits into the filter housing. The first picture is how it should fit and the second picture is with the filter not quite down in place. If yours looks like the second picture pull the filter out and look to see if there is debris holding the filter from docking correctly. Sam A.

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Sam A -
Sears Technician
December 28, 2011
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