Model #79578743800 KENMORE ELITE Bottom-Mount Refrigerator

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  • Ice Maker Parts
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Question and Answers

Q:

water and ice dispenser dont work 795.78743.800 made by lg

A:

I recommend that you unplug the refrigerator and check the wire harness connections on the actuator micro-switch. You indicated that the switch is clicking but it may not be opening and closing electrically. Check the continuity through that switch using a volt/ohm meter. Replace the micro-switch if defective.

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Lyle W -
Sears Technician
August 08, 2014
Q:

795.78743.800 ice and water dispenser not working. (qureshikhalida@yahoo.com) 795.78743.800 made by lg is kenmore elite

A:

Thank You for choosing Sears PartsDirect.com. I regret to hear that you are having issues with your fridge and do understand your frustration. Glad to help out. Im looking at your model number 795.78743.800 and the dispenser has its own board. It is possible that you replaced the controller for the entire fridge. 

Pn EBR42479501item 500B on the diagram and is located behind the dispenser cover. I recommend checking the motor in the dispenser and make sure they  are receiving power. It is highly unlikely that the motor failed but a possibility. Here are some images on removing the dispenser. I hope this information helps with your troubleshooting.  If you have further questions please resubmit your question for further information.
 
Thank you for choosing Sears PartsDirect.com.
 
SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.
 

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Sherman_G_Wallace -
Sears Technician
June 26, 2014
Q:

Kenmore Elite Trio fridge disenser door will not open

A:

I should have mentioned the link goes to a video of the dooe malfunctioning.

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Robert -
April 04, 2013
A:

Thanks for the information about your refrigerator model 795.78743.800, I will be glad to assist you. The dispenser door on your model is a complex operation; there could be any number of reasons for the malfunctions from wiring harnesses to control boards and mechanical components. A visual and electrical inspection would be required to determine the cause. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.

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Ron H -
Sears Technician
April 05, 2013
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