Model #79578722800 KENMORE ELITE Bottom-Mount Refrigerator

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Question and Answers

Q:

Where is the defrost drain pan located? 79578722800 Kenmore Elite Refrigerator

A:

Thank You for choosing Sears PartsDirect.com. I regret to hear that you are having issues with your fridge and do understand your frustration. Glad to help out. Im looking at your model number 79578722800 and the drip tray is located right rear of the fridge. You will need to remove the lower cover to be able to access the tray. I recommend trying to locate the leak. First verify that the icemaker itself is not leaking inside of the unit. If you are completely turning off the water from the supply valve from the wall and the leak stops it is possible that a tube or connection maybe leaking. I hope this information helps with your troubleshooting. If you have further questions please resubmit your question for further information.
 
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SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
June 20, 2014
Q:

hi, my Kenmore refrigerator (model #795.78722800) has an error message on the front panel that says "ER FF" What does that mean?

A:

When it comes to error codes on your appliance it can be tough to figure out why they are coming up. While you are waiting on an expert to answer your question, I was searching the Manage My Life website and found your owners manual. I have attached the link below. Have a nice day!

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Dezeray -
June 27, 2012
A:

Thank you for your question. I understand your concern about this error code. The information you have received from Dezeray is correct. I hope it will help you. If you would like more assistance, reply to this thread and I will assist you further.

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Scott D -
Sears Technician
June 28, 2012
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