Model #79578719800 KENMORE ELITE Bottom-Mount Refrigerator

  • Ice Maker
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  • Case
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  • Freezer Parts
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  • Refrigerator Parts
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  • Refrigerator Doors
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  • Freezer Door
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  • Dispenser
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Question and Answers

Q:

Refrigerator not cold; freezer fine. 79578719800 Kenmore Elite Refrigerator

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your refrigerator. Upon researching model 79578719800; it sounds like the damper assembly may need to be replaced. The damper assembly allows the cold air from the freezer side to enter the refrigerator section by opening a vent between the two compartments. Once the refrigerator section reaches the temperature it is set to the damper will close the vent between the two compartments not allowing the cold air to enter the refrigerator section until more cold air is needed. So when the damper fails the damper vent can stay stuck in the open position causing the refrigerator section to get too cold and freeze the food inside.

 

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
August 20, 2015
Q:

water leak from freezer 795.78719800

A:

Thanks for contacting manage my life about your refrigerator model 795.78719800; sorry you are having a problem, I will be glad to assist youBased on the description you have provided I think that the defrost drain trough and or drain tube are blocked. The unit will defrost about twice daily and the moisture from this process runs off the evaporator coils into the drain trough and out the bottom of the freezer to a pan under the bottom of the unit. If the drain is blocked the water fills the trough, run over and into bottom of the freezer and covers the freezer floor, if will eventually run out the door. _Always disconnect power supply before servicing the appliance and be cautious of any sharp metals while accessing components_There are two way to clean the drain: the best way is to unload the refrigerator, unplug, open doors and allow 8-10 hours for it to deice. Then access the back of the unit remove machine compartment cover and flush drain with air pressure then warm water using a turkey baster. Be prepared to deal with leaking water from inside and under the bottom. The other way after manually defrosting is to remove back freezer panel which would involve removing door, rails, ice maker (if applicable) evaporator fan and housing ect. There are no images available on this process as it is a standard repair for technicians who do not need visual instructions. I hope this helps you, if you need service here is a link to Sears Home Services. Ron H.

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Ron H -
Sears Technician
October 04, 2013
Q:

KENMORE ELITE REFRIGERATOR REPAIR. I NEED TO REPLACE THE WATER LINE THAT (I THINK) GOES TO THE BACK OF THE FILTER HOUSING LOCATED IN THE REFRIGERATOR.

A:

I am sorry that you are having some difficulties with your refrigerator and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. Click here for the link. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
July 06, 2013
A:

I know that it can be very difficult to have issues with your refrigerator. From what you are describing it sounds like the water line is connected to the fill tube in the ice maker. This is part 623B on the back of the refrigerator (see first image). If this is the case this line is not attached to the filter housing. It is connected to the water valve at the bottom of the unit. If you are trying to replace this, the water line is connected with John Guest fittings (see second image). To remove the line, pull it out of the fitting, then follow the directions to install the new one. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
July 08, 2013
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