Model #79578543804 KENMORE ELITE Bottom-Mount Refrigerator

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Question and Answers

Q:

freezer not cold enough any more 79578543804 Kenmore Elite Refrigerator

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 14, 2014
Q:

I can't adjust the temperature of my fridge

A:

With so many different model and types of refrigerators, it could be difficult to know how to reset the temperature.  While you are waiting for an expert to respond, I have added a link to the owners manual.  Hope this helps!

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Yadira B -
May 09, 2013
A:

Thanks for contacting ManageMyLife.com. I understand your concern with your refrigerator. With your model the temperature button has a recycling effect. You would push it until it gets to it's coldest setting and then it recycles automatically to the warmest. Just keep pushing the button until it goes to the highest temp and keep pushing it until it gets to the desired temp. If you need the manual, click here to view that.

Please feel free to let me know if you need further assistance.

Thank you for using ManageMyLife.com.

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Jonathan B -
Sears Technician
May 09, 2013
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Q:

Refrigerator leaking

A:

puddles of water on the kitchen floor is a hazard. I understand your concern. While you wait for the expert to review this model, I attached two similar links that may provide some tips. I hope this helps.

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Barbara -
November 17, 2012
A:

Check that the refrigerator has a slight tilt towards the back as per page 19 of the manual at the link below. This not only allows the doors to close easily but also ensures that the water draining from the evaporator flows where it is supposed to.

Hope this helps but should it not please let us know.

Good Luck

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biguggy -
November 19, 2012
A:

Sorry to hear you are experiencing a water leaking problem, I will be glad to assist with this issue.
I can suggest a couple things to check; first I would check the water supply line behind the refrigerator, it is not uncommon for a new connection to leak. Also check line that supply ice maker and water in door that run up the back and under the machine compartment.
Next while behind the refrigerator (if the water supply is okay)disconnect the power supply and remove the back panel, once the panel is removed you can view the defrost drain line that comes out of the bottom back and should drain defrost water into a drip pan under the condenser fan motor.
Finally check to see if the water may be coming from inside the freezer compartment. There would be ice in bottom of freezer, possibly, from the ice maker area. Or a defrost drain trough issue.
I hope this helps, should you need additional assistance please reply with more details and I will be happy to respond.

Thanks Ron H.
If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Ron H -
Sears Technician
November 19, 2012
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