Model #79578406804 KENMORE Bottom-Mount Refrigerator

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Error Codes

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Question and Answers

Q:

I have the Kenmore french door refrigerator, model 79578406804. I am getting an error code that reads Er dH. Can you tell me what it means? Can I fix it?

A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you. The ER DH error code indicates the defrost sensor has not reached a temperature of at least 46 degrees within 1 hour after starting a defrost cycle. Usually, replacing the controller (6615JB2005C) for the defrost system will resolve this problem. You can order parts from our Sears Parts Direct web site. I hope this helps. Please reply back to this thread if you require further assistance. Thank you for using Manage My Life.

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Tykara -
Sears Technician
August 22, 2013
Q:

I have a Kenmore model # 795.78406.804

A:

I can definitely understand your concern over the door seal to your refrigerator coming off. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner

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Julio -
July 22, 2013
A:

Thanks for contacting manage my life about your refrigerator model 795.78406.804; sorry you are having a problem with the gaskets. Based on your description, if you have cleaned the gaskets and the cabinet frame the gaskets seal to I would then recommend have a technician replace the gaskets, because of the added features on your model. I did research and found no know issues with gasket on your model refrigerator. I hope this helps, if you need more help reply with details and I will be happy to respond. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.  

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Ron H -
Sears Technician
July 24, 2013
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Q:

Crisper Drawer Frame 79578406804 Kenmore Refrigerator

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

 

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Joseph P. -
June 25, 2013
A:

Thank you for choosing Sears Parts Direct. I can certainly understand how frustrating it can be when a piece off of your drawer breaks or cracks. As for the plastic piece around the front of the left hand side Crisper drawer I do show that that piece would have to come with the complete drawer itself. In the diagram on Searspartsdirect.com it shows that the plastic piece is not sold separately. To order the complete drawer I have provided you the link. Here is the Drawer. Click on the blue links and it will take you right to the page. Thank you for your question.

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Natasha12 -
Sears Technician
June 26, 2013
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