Model #79578306800 KENMORE Bottom-Mount Refrigerator

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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Why is my new Kenmore bottom freezer refrigerator is showing ice/frost in the bottom freezer bin?

A:

Issue: Why is my new Kenmore bottom freezer refrigerator is showing ice/frost in the bottom freezer bin?

Resolution:

Frost inside freezer can be caused from any of the following:

  • High humidity - Humidity refers to the amount of moisture in the air. The higher the humidity, the more moisture in the air. When humid air enters the inside, it forms condensation or frost.

  • Doors blocked - If the doors are blocked partially open, the humid air will move inside. Moist air always moves toward a cold area or surface.

  • Doors left open - The longer the doors are left open, the more moist air will enter.

  • Doors not sealing - If doors are not fully closed, the door gaskets may not seal completely allowing moist air to enter.

  • Blocked air vents - If air vents inside refrigerator are blocked by food products, the cold air becomes trapped around the vent causing frost to buildup.

  • Hot food being added - Hot food releases a lot of moisture in the form of steam causing condensation or frost.

Note: General resolution for problem is based on information submitted with question. If problem persist, contact a service technician to Sears Repair Department 1-800-469-4663.

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Maria M. - Personal Solutions Manager -
Sears Technician
September 18, 2009

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