Model #79578304804 KENMORE Bottom-Mount Refrigerator

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Question and Answers

Q:

door stop broke 795.78304.804

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about the door stop for your Kenmore refrigerator model 795.78304.804. I am so sorry the part broke. I will be happy to help you with this repair. You do not need to remove the gasket to replace the part. However, you will need to remove the door. 

SAFETY WARNING: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. Internal parts may have sharp edges. Use caution and wear work gloves. If you are not comfortable completing this repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 
 
To remove the door you will need to loosen the cover screw. Next disconnect he door switch wire. Disconnect the wire harness, loosen the hinge bolts. Loosen the ground screw. Lift off the top hinge. Place the door on a non-scratching surface with the inside up. You will need to put the new door stop on the bottom hinge before reassembling the parts. 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
June 20, 2015
Q:

Holder Gasket Replacement 79578304804 Kenmore Refrigerator

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you in locating the instructions to replace the gasket holder on your refrigerator. 

cam.jpg (400×389)To replace the holder, first pull the gasket off the door. It will pull off. Now, remove the top screw to the cam and remove the cam and the white plastic piece under it. Also pay very close attention to the small spring and how it's attached. The rod will slide out and the new rod will slide back in place. However, I recommend replacing the gasket assembly because it's much simpler, it does include the holder and cam and the cost is just slightly more, than the holder. These gaskets have always been complete with both the holder and cam already assembled in place. You can also visit searpartsdirect.com for parts, diagrams, and repair information.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 



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Natasha12 -
Sears Technician
January 05, 2015
Q:

Door latch on Kenmore 795.78304.804 refrigerator 79578304804 Kenmore Refrigerator

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you. I can understand the frustration with having an issue with you unit. Let’s see what we can do for you.

The screw that you see only sticking out a 1/8 of inch is the mounting screw for the handle. If you would like to remove the screw, you can do so by using a 1/4 inch Allen wrench.

I would suggest making sure those screws are tighten all the way. So you can replace the door handle. When replacing the handle use a 2/32 of an inch Allen wrench to tighten the screws on the side of the handle.

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663.

If you have any further questions or concerns, you will have to post a new question. Again, thank you for choosing SearsPartsDirect.com.

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Samantha A -
Sears Technician
August 04, 2014

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