Model #79577719700 KENMORE ELITE Bottom-Mount Refrigerator

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Question and Answers

Q:

my kenmore elite trio refrigerator light will not shut off when I close the door. also there are times when I open the door the light wont come on

A:

I understand how inconvenient it is to have the light on your refrigerator stay on. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.

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Joseph P. -
September 13, 2010
A:

The information you have already received is correct. There is an updated light socket harness assembly # 6621JK2003B that will need to be installed and it may also need an updated main board. Unfortunately, the model numbers listed are not complete. To determine for sure about the main board, a complete model and serial number will be needed. A technician will be required to make this repair. I'm listing a site you can access, to have at tech come out. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
September 15, 2010
A:

I have had to use an oven mitt to take the light bulbs out of my refridgerator since we noticed that the food was warm and the lights would not turn off no matter what we tried. We figure we were only steps away from a fire! I have the Kenmore Elite model #795.77249601, serial # 708MRHR11081 - bought in 2009 and no existing warranty. I called Sears and was told that I'd have to pay to have a repair tech come to fix. Can you tell me if my model is listed as a "problem" and will Sears cover the cost to repair?

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Dana -
December 14, 2010
A:

You will likely have to agree to this service charge in order to get the service technician to come to your home. However, unless there is another problem, this repair will be covered under warranty. Thank you for using Manage My Home.

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Scott D -
Sears Technician
December 21, 2010
A:

I had a repair man out and the new parts were ordered and he came back and installed them,, the light compartment and the circuit board and the same thing happened again 3 days later. Is there a new part they are not giving me. This must have been updated by now. I have Model # 79577562600 (bought in 2008) I have to say Sears didn't charge me for this repair but I would like to have it fixed this time correctly.

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Sandra -
July 17, 2012
A:

Sandra, I'm sorry you are still having this problem. Yes, there are updated parts to correct this problem. There is an updated harness assembly # 6621JK2003B and main board # EBR34917104. I would strongly recommend having a technician come back out to check this again. You can call 1-800-469-4663 to schedule a tech to come out.

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Scott D -
Sears Technician
July 18, 2012
A:

I have a Kenmore Elite #79577719100. The interior refrigerator light will not shut off. Is this repair covered by an extended warranty?

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mike -
December 08, 2012
A:

I have a Kenmore Elite #79577719700. The interior refrigerator light will not shut off. Is this repair covered by an extended warranty?

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mike -
December 08, 2012
A:

Mike, if the serial number on this model is under 802KR, it will be included on the extended warranty.

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Scott D -
Sears Technician
December 08, 2012
A:

i have kenmore 79577562600 lights wont go off but fan runs extra warrantee long gone would this be covered under manufacturers or anything else? if yes what do i need to do?

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Brad -
December 07, 2014
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Q:

Lights stay on and is melting cover, ruining food, etc. I changed door switches but lights stay on. Is this something that is covered by a recall? 79577719700 Kenmore Elite Refrigerator

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
Im sorry to hear of the issue with the lights staying on and melting the cover, I know how frustrating that is to have occur.
This is a known issue with these units and is covered for repairs. We ask that you call us at 1-800-469-4663 and ask to speak with 'Service and Repair' to set up an appointment to have it corrected.
Hope this helps and thanks for using SearsPartsDirect.com.

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Jeff Wallace Sr -
Sears Technician
May 19, 2014
Q:

Lights are not on when door is open and the whole light fixture is hot. 79577719700 Kenmore Elite Refrigerator

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
May 13, 2014

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