Model #79577316600 KENMORE Bottom-Mount Refrigerator

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Question and Answers

Q:

Kenmore elite refrigerator light not shutting off

A:

The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a question that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
August 23, 2011
A:

That known issue applied to Kenmore refrigerators with model 795.77549600 up to serial number 704KRxxxxx. Based on your serial number (706KR00061), that refrigerator should have the updated control board, wire harness and socket. I cannot guarantee that your failure would be covered under that lifetime warranty that covered the model 795.77549600 up to serial number 704KRxxxxx. Since your refrigerator is outside of the serial number range, you may need to pay for the labor service charge and parts to fix that problem. You can still schedule service but it will be up to the technician whether the parts and labor costs will be charged or not. If you need more help with this problem, reply with additional details and we will try to assist you further.

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Lyle W -
Sears Technician
August 25, 2011
A:

thanks for your reply. I'm bummed my frig is not in the correct serial number range. I just double checked and I definately had the correct number. I scheduled an appointment, but they can not come for 2 weeks. I took the bulbs out of the socket and put the plastic cover back on. I was worried about the extreme heat that was being generated. Do you think the exposed sockets with the plastic over them will be safe for 2 weeks? thanks!

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Lisha -
August 25, 2011
A:

Yes. Since the bulbs are removed, the refrigerator will be safe. It should operate normally even though you will not have light on the inside. Sorry for the delay in the service. If you need more help, let us know.

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Lyle W -
Sears Technician
August 25, 2011
A:

I have a a Kenmore Elite trio model number 795.77713700 and serial number 706KR00089. The problem I 'm having is that the interior light was delayed in coming on when the doors opened and now the lights do not come on at all. I tried the 3 trouble shooting steps in the manual to no avail and tested the light but bulbs in a lamp to ensure they were working which they are. Any suggestions?

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Brian -
March 25, 2012
A:

I have a a Kenmore Elite trio model number 795.77713700 and serial number 706KR00089. The problem I 'm having is that the interior light was delayed in coming on when the doors opened and now the lights do not come on at all. I tried the 3 trouble shooting steps in the manual to no avail and tested the light but bulbs in a lamp to ensure they were working which they are. Any suggestions?

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Brian -
March 25, 2012
A:

Hello Brian. According to your model and serial number, that refrigerator should have a thermostat in that refrigerator light circuit. I provided a wiring diagram in the image below with that light circuit traced in pink and blue. That thermostat is shown in the second image. I recommend that you UNPLUG the refrigerator and check that thermostat for continuity as shown in the brief repair video that I provided below this response. If that thermostat is "electrically" open (has no continuity) then it will need to be replaced. You can order that part from this link: Lamp Harness with Safety Thermostat for Kenmore Refrigerator 795.7713700 . Be sure that you UNPLUG the refrigerator before accessing and replacing internal components. If that safety thermostat is okay, you could have a wiring failure or a bad control board causing this problem. Reply with additional details if you need more assistance.

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Lyle W -
Sears Technician
March 26, 2012
A:

i have kenmore elite refrig 795.77316600 light will not turn off. how do i remove the bulb

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betty jones -
September 26, 2012
A:

The image below shows how to remove the light bulbs in the refrigerator. Unplug the refrigerator and let the light bulbs cool down for a few minutes. Use a pair of gloves or a cloth to prevent burns on your fingers if you remove the bulbs while they are still warm (or hot). NOTE: There is a known issue with the lights staying on in that model of refrigerator. Within certain serial number ranges, the repair (including any damage to the socket and liner) is covered by an extension of the manufacturer's warranty (for the life of the refrigerator). I recommend that you reply with the serial number of your refrigerator and we will check to see if your refrigerator should be covered by that extended warranty for that problem.

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Lyle W -
Sears Technician
September 27, 2012
A:

Lyle W - I have the following Kenmore refridgerator. Model # 795.77316600 Serial # 603MREN00028 Is it part of any extended manufacturer's warranty based on a known issue. The reason I ask is the lighting in mine previously overheated and warped the plastic light/temperature control housing.

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Thomas -
July 10, 2013
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Q:

model 795-77316600 how do I remove light bulb cover, etc. bulb out 795-77316600

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about how to remove the light cover and changing the bulb on your Kenmore refrigerator model 795-77316600. I will be happy to help you with this. Because your question didn’t indicate if you need to replace the refrigerator or freezer bulb, I have included the instructions for both in an image at the bottom of this post. 

SAFETY WARNING: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. If you are not comfortable completing this repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 
 
I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
June 15, 2015
A:
Rachel Morgan -
Sears Technician
June 15, 2015
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Q:

Why do the door cams break?

A:

The purpose of the cams is to help keep the doors closed. The cams can be replaced separately from the door gasket but if the gasket frame is damaged then the complete gasket will need to be replaced. Most of the time only the cam will need to be replaced. The cams have been upgraded and are now improved. Left side: 4430JJ2004B and Right side: 4430JJ2004A. These cams can be ordered at sears parts direct. This is not improperly assembled or a bad design. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
A:

I've got the same issue with my Kenmore refrigerator model: 79571306010 and part number: ap4440023. It seems to me that there must be a manufacture problem with the "gasket frame" or "gasket" because both doors have the same problem. I just received the gasket replacement for the right side. Before I could install it the left one broke too. The cams are just fine - its the thing they attach too that's weak in my opinion. please advise what I should do. Thanks

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Terry -
September 02, 2012
A:

This is a bad design, I now have to replace my light sockets because they heated due to the door not shutting properly. Really sad there has been no response to this problem. Very disappointed.

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Laura -
May 21, 2015
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