Model #79577253600 KENMORE ELITE Bottom-Mount Refrigerator

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Question and Answers

Q:

Why is the refrigerator light staying on with the door closed?

A:

The refrigerator is one of the most important appliances in the home and by far a must need. So i am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a few questions that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
July 28, 2011
A:

I see pvalde2 provided you with some good information on the light staying on inside of the refrigerator compartment on your Kenmore bottom mount refrigerator. This is a known problem with this model and the warranty has been extended for this specific issue. You may need to pay for the trip charge out to your home. However, labor and parts may be covered. In order to have the unit covered, service will need to be scheduled to replace the control board and possibly the wiring harness. I strongly recommend scheduling service. An appointment can be scheduled at the following link: Sears Home Services

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Korinna S -
Sears Technician
July 30, 2011
A:

I'm having this same problem. I clicked on the link "sears home services" & called the 800 number. NOBODY is aware of the "KNOWN PROBLEM" or "the warranty has been extended for this specific issue" HELP Who do I contact?

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John -
May 27, 2015
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Q:

The Ultra Ice Icon sporadically flashes and dings on the display on its own. 79577253600 Kenmore Elite Refrigerator

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your refrigerator. Upon researching model 79577253600; it sounds like you may need to replace the dispenser power control board. The dispenser power control board governs the features that you can control thru the dispenser display including the temperature settings. I have posted a link of the control board to view the link click here. We do not have a repair manual that would cover this problem.

 

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
March 04, 2015
Q:

The display touch pad on my unit ignores my attempts to adjust temperature for frig and freezer. 79577253600 Kenmore Elite Refrigerator

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your refrigerator. Upon researching model 79577253600; it sounds like you may need to replace the dispenser power control board. The dispenser power control board governs the features that you can control thru the dispenser display including the temperature settings. I have posted a link of the control board to view the link click here.

 

I trust this information will help you, we appreciate your business thank for choosing Sears.

Read More
CarlosZ -
Sears Technician
March 04, 2015

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