Model #79575313900 KENMORE Top-Mount Refrigerator

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Error Codes

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Question and Answers

Q:

freezer gets full of ice 795.75313.900

A:

I know that it can be very difficult to have issues with your refrigerator. There is usually only two reasons for the ice to build up in the bottom of the freezer. Either the water from the previous defrost cycle as not drained or the defrost system is malfunctioning. If the drain is clogged with ice, it will not let the water drain out. To fix this you will need to clear the drain. Pour hot water in to the drain to break the ice loose. You will have to do this several times, until the line is clear. Be sure to have a towel on hand to clean up any spills. Make sure you unplug the unit before doing this. If this is not the problem, then it is within the defrost system. This could be a malfunction with the fuse, a sensor, the heater or the control. In order to know which is causing the issue, you will need an ohm/volt meter for testing. If you don't feel comfortable doing this yourself, please click on this link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using Manage My Life.com.

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AnneJ -
Sears Technician
October 13, 2013
Q:

No lighting & Water

A:

It can be a real headache when your refrigerator fails to cool properly and the lights do not work. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Julio -
April 18, 2013
A:

Thank You Hoping some one can help.

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craig -
April 18, 2013
A:

Thanks for the information about your refrigerator model 795.75313.900, I will be glad to assist you with this issue. Based on the description of the lights going out and possible not cooling I suspect that there may be a connection issue on the wiring harness to the main board. Check the wiring harness at door switch and the control area in control box. The main board is located on back side of unit, and is delicate so use caution when examining this. If you do not fine connection issues the probable cause is the main control board which would need to be replaced. Due to complexity of the controls and wiring I recommend calling for service and allow an experienced technician to inspect your refrigerator.  I hope this helps, if you need additional help please reply with added details and I will be happy to respond. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.

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Ron H -
Sears Technician
April 20, 2013
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Q:

Sticking Water Dispenser Valve on Kenmore Refrigerator

A:

I understand that having a water flow issue is an inconvenience.  While you are waiting for an expert to respond I was able to locate some great information that could possibly assist you with your issue.  I have added the link below. Hope this helps! 

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Yadira B -
March 15, 2013
A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you.

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Tykara -
Sears Technician
March 16, 2013
A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you. The image below should assist you with removing the dispenser cover to your refrigerator. If you ohms/volt meter you can test you water inlet valve (AJU55759302) to verify that it's good. The information below will assist you in checking the water valve:

  1. For safety unplug the refrigerator from the outlet.
  2. Disconnect the wire connectors from the water valve solenoid terminals.
  3. The icemaker solenoid has a white and tan wire and the dispenser solenoid has the violet and white wire.
  4. Set the ohmmeter to the R x 1 scale.
  5. Touch the ohmmeter test probes to the terminals of the icemaker solenoid. The ohmmeter should indicate approximately 160 to 170 Ω of resistance.
  6. Touch the ohmmeter test probes to the terminals of the water dispenser solenoid. The ohmmeter should indicate approximately 330 to 355 Ω of resistance.

If the valve test good, then the issue will be with the dispenser lever not making proper contact. That could be the lever assembly itself or the dispenser switch (6600JB3001C). You can order parts from our Sears Parts Direct web site. I hope this helps. Please reply back to this thread if you require further assistance. Thank you for using Manage My Life.

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Tykara -
Sears Technician
March 16, 2013
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