Model #79573966303 KENMORE Top-Mount Refrigerator

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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Why do I develop ice on the bottom of the freezer?

A:

The ice is forming in the freezer because the drain system is frozen. Every time the unit goes into a defrost cycle, water will run into the freezer, instead of down the drain. When the bottom of the freezer gets full, then the water runs out on the floor. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. With the ice out of the trough, you will be able to see the drain hole which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, it will stop leaking out in the freezer and on to the floor. If you need more assistance, please resubmit your question, with additional details.

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Scott D -
Sears Technician
February 17, 2010
A:

Thank you Scott. Your answer is very descriptive and useful. My problem is that once I got the freezer empty and defrosted I could not figure out how to get the panel off (no screws). Is it supposed to be pried off or what? Also, should I take off the ice maker? It looks like the ice maker would be in the way. Thanks again!

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kay -
July 14, 2011
A:

One other thing. This is a Kenmore Top Freezer Refrigerator 795.73966303

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kay -
July 14, 2011
A:

This is very helpful. My Kenmore is a Bottom Freezer Refrigerator. I am assuming that this is the problem that is causing my situation.

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S -
September 29, 2011
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Q:

What can I do to reset the error code lights?

A:


Try this, unplug your refrigerator for 5 minutes. If after plugging it back in does not reset the lights service will be needed.

Not knowing which lights are on, it could be a defrost system, temperature sensor or electronic control board failure.

Error codes are indicated by which lights are on. There is 7 led lights. 1-7 reading from left to right.

If you re-submit your question indicating which lights are on and what position those light are in, (ie. LED lights are lit in #1, #3 and #5 positions) I will be able to let you know what it means.

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expert -
Sears Technician
September 04, 2007

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