Model #79571033010 KENMORE ELITE Bottom-Mount Refrigerator

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Question and Answers

Q:

Leaking Kenmore Elite Bottom Freezer Refrigerator

A:

Good morning... I can fully understand your concern regarding this leakage issue. I did locate a link that will discuss this situation in greater detail. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might be wrong with your refrigerator and have a nice day

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Henry -
January 14, 2013
A:

Henry Thanks for the reply. I did some further investigating this morning and discovered the source of the leak. The main rigid water line that comes from the water pump and runs up the back of the unit is cracked. The crack is located on the rigid water line where it couples into the water pump (where the collete clamp holds the line to the water pump). I was able to disconnect the line from the water pump, remove the water pump BUT cannot figure out how to replace the rigid water line that runs into the top back of the fridge. I imagine the rigid water line needs to be replaced but do not know how/where to access the other connectors inside the fridge. Where do I get a new main water hose and how do i replace it? Thank you

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Brendan -
January 14, 2013
A:

Thank you for your question. I see you have found the water leak in the water line where it connects to the water valve behind the unit. If it's close enough to the valve, there may be enough line to cut the part of the tube out that is leaking and have enough left to reconnect it to the valve. If this cannot be done, the water line # 5210JA3029U from the tube runs through a channel behind the small square cover (# 625A in picture). Another possibility will be to cut the section of tube out and splice another section of tube back in place. This should be a 5/16" water line and most any local hardware store will have tubing and fittings. I'm attaching a picture with instructions of how the new style fittings work. I hope this will help you. If you would like more assistance, reply to this thread and I will assist you further.

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Scott D -
Sears Technician
January 15, 2013
A:

Scott Thank you for the response. Unfortunately I do not think i can splice in a replacement tube since the hairline crack is at the water pump (lower) end of the hose where the hose inserts into the water pump. The crack is at the hose end but just below the flange of th hose. If I was to purchase a new water line, how do i access the top end? On my unit the two tubes are wrapped in foam then enter into the back of the fridge out of clear sight. Do I tear into the foam hoping that the connectors are on the outside of the unit? I don't want to tear into the foam just to find that the hose connector is inside the unit and inaccessible. Since the crack is so small (but still a pressure line) is there any glue or compound (like JB weld) that I could apply to seal the crack? Thank you.

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Brendan -
January 16, 2013
A:

Brendan, if the crack is next to the valve, the best repair will be to cut the section of tubing out and then reconnect the tube to the water valve. Of course, this will depend on if, there is enough tubing left, after cutting the cracked section out. Now, the foam should not be torn, the water tube fits through a hole and connects to the filter housing. Remove the small square cover and you should be able to see the opening where the tube fits through. It's possible some RTV sealant may seal the leak but I would not recommend it. The sealant may not hold with the constant pressure on it. If you would like to have a technician check this, you can call 1-800-469-4663 to schedule a tech to come out. I hope this will help you.

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Scott D -
Sears Technician
January 18, 2013
A:

I seem to have the very same leak in my unit. Scott D - I do not see any attached pictures. Could you please provide? I would like to attempt a repair. Brendan - were you successful, in the end?

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Darla -
September 05, 2013
A:

Darla, I'm sorry you cannot see the information listed above. I suspect you may be on a different site, which can cause this problem. I'm listing the link for this site and information below. I this will help you.

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Scott D -
Sears Technician
September 06, 2013
A:

I also Have the same problem. I have had since the unit was just over a year old. The main problem though is I haven't had water or ice since the leaking started happening. My model number is slightly different different but has all the same features. At first I thought I had hooked up the water line with too much additional line from the pipe to the refrigerator. That wasn't the case, when I finally had enough with no water or ice, and having paid over a grand for a new model. I sstarted looking for the problem. We weren't getting the leaking out of the left side but maybe once a month. The hose to the refrigerator was only about 3 feet longer than I needed. The extra hose I had coiled up and placed with the one in use. I bought the stainless flex hose, and used twist on fittings not a saddle. Now into our 4 year plus the unit leeks a few cups of water every other day, and we still don't get water or ice. I am upset enough to finally be proactive. [probably should have been more so when it was under warranty. I had major back surgery when the first signs of problems showed up. I wanted ice for my back, and there wasn't any. The water wasn't leaking, but no water or ice. I did try changing the filter and when I was getting around somewhat, I removed the hose, and fitting to see if something had clogged the lines. I cleaned out the installed line with a compressor, I did not do this to the refrigerator line. I believe at the time I read that there are 2 different pumps on the bottom of this unit and it has been common for them to go bad in a short period of time. Is this true. I cannot see any leaks in the lines on the back of the refrigerator. It is coming from the bottom. It's a shame I need to put good money into something that failed this quickly. We purchased in Aug of 2011, I had my surgery in oct of 2011. In the fall of 2012 and winter was when the problem of no water and ice began. Where do I check first? My model # is 106.72002010 Also a BMA22F Thank You RF

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Rick -
July 08, 2015
A:

I have model 795.71053. We noticed water on the floor in front of the frig. When I opened the bottom freezer I found about 1/4" of ice on the bottom of freezer below the sliding drawers. It looks like the water maybe coming from the vents in the back, but not sure. Any suggestions on trouble shooting?

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Pa_Home_Appliances -
August 19, 2015
A:

I also have a Kenmore Elite and have been getting water in our bottom drawer freeze. It will freeze and eventually start leaking out of the refrigerator, making ea puddle on the floor. Looking in the back of the freezer I can see where water is coming from the back of the freezer. What can I do to figure out where the origin of water. We just past our year warranty.

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Robin -
September 08, 2015
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Q:

Door closing bar plate AGU73530705 slide clips on door frame 79571033010 Kenmore Elite Refrigerator

Q:

Button for Ice and Ultra Ice don't work, but the icemaker is working fine 79571033010 Kenmore Elite Refrigerator


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