Model #79558814900 KENMORE Side-by-Side Refrigerator

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Question and Answers

Q:

Fridge is not working 79558814900 Kenmore Refrigerator

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your refrigerator and I do understand your frustration. Glad to help out. I'm looking at your model number 79558814900 and from your description I suspect that the main power board has failed. I recommend having the board tested. The power contains high voltage, use caution when you are testing the board. If you do not know how to I do not  advise that you attempt to do so. Here is a link that can help with testing the board. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
November 06, 2014
Q:

Fridge is not working 79558814900 Kenmore Refrigerator

A:

Thanks for the inquiry and for being a valued member.

I am sorry to hear of the issue you're having with the refrigerator. I know how inconvenient that is to have happen.

I suspect you may have had a power outage or power surge that may have damaged or shorted a relay on the main power control board (PCB Board) that the power cord connects to. That would be the most likely suspect. The part number for the board is 6871JB1410P.

In situations such as this, we do recommend having a service technician help assist with the diagnosis and repair. These boards can retain high voltage even the the unit is unplugged. 

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-469-4663, or click here to be directed to the page to set up service.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
November 05, 2014
Q:

Clicking sound

A:

Thanks for the inquiry about the refrigerator clicking off, then on. I will be glad to assist you with the question.
The refrigerators compressor is started by a relay and is protected by an overload. The purpose for the overload is to keep the compressor from overheating. Also if the unit is in a stress the overload will shut down the starting process. When the overload goes on and off it clicks.

You say the unit is running and cooling properly, this indicates both the relay and overload are operating under normal use.

When the refrigerator cycle off by itself it will stay off long enough for the refrigerant pressures to equalize inside the system and starting back up will be under no stress. If the refrigerator is manually turned off then back on this equalization will not occur and the overload will click off the relay power to prevent damage.

Only the fresh food control will cycle the unit on and off and when off the unit will not attempt to run so no clicking will occur, the freezer control operates a damper to control air flow from freezer to refrigerator.

If you are experiencing the clicking sound under normal operation I would recommend cleaning the condenser coils that are under the unit in the machine compartment. Poor air flow can cause overheating and thus a clicking sound from the overload.

If you have anymore questions or concerns pleas reply to this post.

Thank you for choosing Manage My Life.

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dtova00 -
Sears Technician
October 14, 2013

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