Model #79099129409 KENMORE ELITE Free Standing, Electric

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Question and Answers

Q:

Kenmore Elite Model 790 Range heating problems

A:

During holiday seasons the oven becomes the center of the cooking activity. If it is not heating correctly that would be a problem. I attached an article for recalibration that may help while you wait for the expert response. I also added a similar question but I would suggest adding the complete model number to help the expert provide the best answer for your oven. I hope this information helps you get back to cooking.

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Barbara H. -
April 07, 2012
A:

Sorry, the entire model number is 79099129409

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Bill -
April 07, 2012
A:

The circuit chart shown in the first image below indicates that the broil element is used in that bake mode. I recommend that you check that broil element in the broil mode to make sure that it is working properly. If that broil element works, then I recommend that you also check the oven temperature sensor probe. Here is a link for a video that shows how to check that component using a volt/ohm meter: Oven Sensor Testing . Here is a link for a video that shows how to access that oven temperature sensor probe: Oven Sensor Replacement . That sensor should measure around 1100 ohms at room temperature. I posted the temperature/resistance chart for that sensor in the second image below. If that sensor is bad, it will need to be replaced. The part number for that sensor is 316490001. Here is a direct link for that part: Oven Sensor Probe for Kenmore Range 790.99129409 .

If the sensor is okay, I recommend that you plug that probe back into the wire harness and check the resistance of that entire temperature sensor circuit from the clock control board in the console (with the range still unplugged from the electrical outlet). If that sensor circuit resistance is okay, then you will probably need to replace that clock control board (part 316418750). Here is a direct link for that part: Electronic Clock Control Board for Kenmore Range 790.99129409 . Be sure that you unplug the range before accessing and replacing internal components.

These tips may help you fix this range problem on your own. If you need more assistance, reply with additional details.

NOTE: Based on the cost of that electronic clock control board, you may consider purchasing a Sears Service Smart Protection Agreement to cover the cost of that repair (parts and technician labor up to $500). That agreement would also cover the range for an entire year. Since that range has several control boards, that type of agreement may be worth considering. You can call Sears at 1-800-469-4663 (1-800-4MY-HOME) to discuss the details of that service agreement.

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Lyle W -
Sears Technician
April 09, 2012
A:

Thanks Lyle, I have checked the probe (it is OK) and the broiler element is also not heating up. Is this likely the electronic control board (20) or the power control board (97A)?

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Bill -
April 09, 2012
A:

Hey Lyle, sorry, I didn't read your reply completely. It tells me what I need to know. Thanks!!

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Bill -
April 09, 2012
A:

Hello Bill. I added a wiring schematic below. That diagram shows that the relays for the elements are on that main oven clock control board in the console. You may be able to use that additional information to check that broil element circuit (with that range unplugged). Let us know if you need more help.

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Lyle W -
Sears Technician
April 09, 2012
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Q:

range burners

A:

I know that it is important to have all of your appliances working properly. While you are waiting for your expert answer, I have found two links that will provides some information on the issue. I would suggest that you check the voltage to the elements and make sure that it's getting thru. I hope that these will help.

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aashe -
August 08, 2011
A:

It seems to be intermittent,don't think its voltage as the touch pad doesn't respond ,but only on the 4 burners,everything else works

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robert -
August 08, 2011
A:

If none of the top elements will heat when the range is not working, the problem is probably a bad connection between the control panel and the electronic control.

If you want to repair the range yourself, disconnect the power to the range and remove the control panel. Disconnect the ribbon connector that is attached to the control panel from the control board. Clean the end of the ribbon connector and be sure it is inserted fully into the control board.

If you have questions, reply on this thread and I will be glad to help.

If you are not comfortable repairing the range yourself, you can go to Home Services and get a Sears technician to repair the range.

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Jimmy K -
Sears Technician
August 09, 2011
A:

when you touch the touch pad it doesn't do anything.like I said everything else works,which electronic control is it ?what is the best way to remove it ?thanks, Bob

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robert -
August 09, 2011
A:

Bob, the part you need to test is the touch pad across the front of the control panel. To access the ribbon connector disconnect the power to the range and remove the cover on the back of the control panel. You will see the back of the electronic oven control. Look for a flat cable that is plugged into the back of the control board. You will need to lift the locking arm that holds the ribbon cable in and pull the ribbon connector out of the receptacle. I hope this works for you. Jimmy

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Jimmy K -
Sears Technician
August 09, 2011
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Q:

Kenmore range cooktop - burner element won't shut off althought the unit is turned off. Help! Element was replaced last year.

A:

For the safety of your family and your home, I have attached a link that may assist you with your problem. I have provided the link below. I hope this helps!

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Jacqueline S -
October 04, 2010
A:

When a top element won't turn off, it indicates a stuck relay contact. To correct this, the relay board # 316442102 will need to be replaced. It's available at SearsPartsDirect .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
October 05, 2010
A:

thanks for the expert answer. If I had the coils replaced last year, is it typical for relay contact to stick? Should it have been replaced along with the coil? It is almost a year to the day that a problem occurred with the same coil. Strange.

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charisann -
October 05, 2010
A:

No, the relay board should not have been replaced along with the element. I understand how this problem can seem related but it isn't. The element won't have any affect on the relay, it's just a coincidence. This is a rare situation but it can happen.

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Scott D -
Sears Technician
October 05, 2010
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