Model #79099129401 KENMORE ELITE Free Standing, Electric

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Question and Answers

Q:

Kenmore Elite Electric Range F11 code

A:

Thanks for co0ntacting manage my life about your range/oven model 790.99129401, sorry you are having a problem, I will be glad to assist you. I have attached a listing of error codes for the range/oven, after having a shorted component you should view this code list and recommended fixes carefully. If you need a technician here is a link to Sears Home Services.  Ron H.

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Ron H -
Sears Technician
December 04, 2013
Q:

F5 01 Error Code on Kenmore Elite range after replacing clock timer

A:

Getting error codes on appliance can be very concerning especially not knowing what they mean and why they are popping up. While you are waiting on the expert answer I searched your question in the Manage My Life website and found general answers to your question. I have attached the link below. Hope this helps!

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Dezeray S -
March 08, 2011
A:

I apologize for the problems you and the folks you sent posts from have had.

The new clock you received has had different software added to it. This clock will not communicate with the original user interface board or the power relay board.

A kit will have to be installed that includes a new clock, user interface board, and power relay board. The part number for the kit is 5304455004 and the cost is $266.80.

Contact Sears Parts Direct at 1-800-252-1698 and ask them to let you return the original clock and send you this kit.

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Jimmy K -
Sears Technician
March 08, 2011
A:

I just ordered the new part. Thank you so much for your help Jimmy K! I sincerely appreciate it!

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Brian -
March 21, 2011
A:

Foremost, I do appreciate your help Jimmy K. Thanks again for the help you gave me a couple years back on my range. Well, I was able to get by with it for a while. After installing part #5304455004, it worked for about a year until I started getting an F-13 code when attempting to use broil. After disconnecting the power supply to the range, waiting a few minutes and reconnecting, I still get an F-13 when trying to broil. So my wife and I went without broil for about a year and I'm just getting around to fixing it today. From reading other posts, it sounds like I need to replace that same part again (5304455004). This is frustrating to me because it is such an expensive part to purchase, the current list through sears parts direct is $270.17 and this is the second time I've had to replace it. I went ahead and ordered it, but again, I am pretty frustrated by the fact that this part keeps going out. I just thought I would post this on here in the hope that you may be able to suggest any alternatives. Do you think that it may be worthwhile to speak to someone at Sears Parts Direct customer service about the issues I've had with this part? Thanks again! -Brian

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Brian -
August 20, 2013
A:

Thank you for choosing ManageMyLife.com. I understand how frustrating it can be when a fairly new part malfunctions in your range. I would recommend checking the connections to the board to make sure all is secure and not damaged. If you wish to speak with a representative concerning this part, I recommend calling 1-800-469-4663. They will have the information on whether there has been any more updates or recalls on this particular part.
I hope we can help you with any other questions and repairs in the future. Thanks for using ManageMyLife.com.

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Lokelani -
Sears Technician
September 16, 2013
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Q:

Kenmore Elite 790.99129401 board upgrade

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the clock timert. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Barbara H. -
January 05, 2012
A:

Thank you for your question and I understand your concern.

You are correct; installing the EOC kit #5304455004 will resolve the error code F501 when it appears in the display after replacing the Electronic Oven Control (EOC).

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Joey S -
Sears Technician
January 06, 2012
A:

Thanks Joey, I will update this thread after I install the kit.

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Jim -
January 06, 2012
A:

Well, I was partially successful. I replaced all three boards with those that came in the kit #5304455004. The stove top is now working fine, no more F501. The bad news is the EOC is still showing PF, and will not respond at all to the touch, same as before. The lower set of buttons, like oven light, bread, etc., do work (oven light comes on) or at least provide audio feedback that something is happening. Regarding the ribbon cables: I wonder if one or more of them may not be seated correctly. I am very worried that the TSEC may have taken a hit when the EOC fried itself, that part isn't cheap.

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Jim -
January 11, 2012
A:

Jim: I agree with y ou. Double check the ribbon cable connections. It could have faulty TSEC. Check the ribbon connections and if it continues to flash PF what happens when you press "CLOCK"?

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Joey S -
Sears Technician
January 11, 2012
A:

I will have to check that tonight when I get home. As of now I can say that touching CLOCK doesn't do anything at all. I will let you know what I find out. On my schematic, it shows two ribbon cables, one says "keypad ribbon", it goes to the UIB, the other says "keypads" and goes to the EOC. What is the distinction? My guess is the UIB is handling the stove top and the other handles the EOC, which would mean that is my most suspect cable, if that in fact turns out to be the problem.

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Jim -
January 11, 2012
A:

Jim: Pushing the Clock pad should clear the PF. If the clock pad is not working it too can related to the same issue of the ribbon connections or UIB or possibly a faulty EOC. It could even be faulty control panel. This specific model range is not an easy one to diagnose. I wish you the best of luck. I did add the wiring diagram below.

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Joey S -
Sears Technician
January 11, 2012
A:

No luck. The ribbon cables look to be fine, made sure they were seated correctly too. The only circuit board I have not replaced is the T$$$EC. The ribbon cables are permanently soldered to it so I suppose that could still be a factor. The ribbon cable strain reliefs appear to be quite inadequate but I saw no evidence that the cables were poorly connected. I did do an experiment, I unplugged the ribbon cables from the UIB and the UIB protested by beeping at me. It stopped when I plugged them back in (all plug/unplug activity was done with the breaker off). I did the same experiment with the EOC and there was no beeping, no change whatsoever, still got PF and no response to the touch. Even though the EOC is brand new, it does make me wonder about it since it was indifferent to the ribbon cables being disconnected.

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Jim -
January 11, 2012
A:

Jim: It's beginning to sound like a faulty new EOC if there are no bad ribbon connections. We do not normally hear of any issues after installing the kit.

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Joey S -
Sears Technician
January 12, 2012
A:

Joey. I still have the original EOC that I bought (which was eventually swapped out with the EOC that came as part of the kit), so technically I have a spare. I will try re-installing that tonight just for grins. The only reason I bought the kit was to get the right UIB and power board. If that doesn't help I suppose I will have to bite the bullet and get a new TSEC.

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Jim -
January 12, 2012
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