Model #79099124400 KENMORE ELITE Free Standing, Electric

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Question and Answers

Q:

F5 01 Error Code on Kenmore Elite range after replacing clock timer

A:

Getting error codes on appliance can be very concerning especially not knowing what they mean and why they are popping up. While you are waiting on the expert answer I searched your question in the Manage My Life website and found general answers to your question. I have attached the link below. Hope this helps!

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Dezeray S -
March 08, 2011
A:

I apologize for the problems you and the folks you sent posts from have had.

The new clock you received has had different software added to it. This clock will not communicate with the original user interface board or the power relay board.

A kit will have to be installed that includes a new clock, user interface board, and power relay board. The part number for the kit is 5304455004 and the cost is $266.80.

Contact Sears Parts Direct at 1-800-252-1698 and ask them to let you return the original clock and send you this kit.

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Jimmy K -
Sears Technician
March 08, 2011
A:

I just ordered the new part. Thank you so much for your help Jimmy K! I sincerely appreciate it!

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Brian -
March 21, 2011
A:

Foremost, I do appreciate your help Jimmy K. Thanks again for the help you gave me a couple years back on my range. Well, I was able to get by with it for a while. After installing part #5304455004, it worked for about a year until I started getting an F-13 code when attempting to use broil. After disconnecting the power supply to the range, waiting a few minutes and reconnecting, I still get an F-13 when trying to broil. So my wife and I went without broil for about a year and I'm just getting around to fixing it today. From reading other posts, it sounds like I need to replace that same part again (5304455004). This is frustrating to me because it is such an expensive part to purchase, the current list through sears parts direct is $270.17 and this is the second time I've had to replace it. I went ahead and ordered it, but again, I am pretty frustrated by the fact that this part keeps going out. I just thought I would post this on here in the hope that you may be able to suggest any alternatives. Do you think that it may be worthwhile to speak to someone at Sears Parts Direct customer service about the issues I've had with this part? Thanks again! -Brian

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Brian -
August 20, 2013
A:

Thank you for choosing ManageMyLife.com. I understand how frustrating it can be when a fairly new part malfunctions in your range. I would recommend checking the connections to the board to make sure all is secure and not damaged. If you wish to speak with a representative concerning this part, I recommend calling 1-800-469-4663. They will have the information on whether there has been any more updates or recalls on this particular part.
I hope we can help you with any other questions and repairs in the future. Thanks for using ManageMyLife.com.

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Lokelani -
Sears Technician
September 16, 2013
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Q:

Im getting error F31....what is that means?

A:

Error codes can be an inconvenience and keep your range from working properly. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your research while you wait for your expert response. 

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Joseph P. -
March 09, 2013
A:

I understand that error codes need some explanation. The F31 for this model indicates a shorted probe connection.  This error requires some resistance checks to resolve.  If you do not feel comfortable making these checks, you can schedule a technician here; Sears Home Services .  If you wish to proceed, use these steps.

Disconnect power to the range. 

Check resistance at room temperature to sensor probe using the RTD sensor chart below.  If resistance does not match the RTD chart, replace the RTD sensor probe. Check sensor wiring harness between EOC (Electronic Oven Control)and sensor probe connector.

The oven sensor probe is located inside the oven cavity in the upper left rear or upper right rear corner. Some of the RTD sensor probes/oven temperature sensor probe can be removed from inside the oven cavity and some will have to be removed from the rear of the range. On a meter, the plus and minus sign means that the room temperature can be 75 degrees plus or minus 2.5 degrees and the resistance should be 1091 ohms plus or minus 5.3 ohms.If a new sensor probe is needed, you can order part #316490001 at Sears Parts Direct .

If further assistance is needed, please reply.  Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
March 10, 2013
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