Model #79099123403 KENMORE ELITE Free Standing, Electric

  • Backguard
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  • Body
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  • Top/drawer
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  • Door
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  • Wiring Schematic
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  • Wiring Diagram
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Question and Answers

Q:

Kenmore model # 790.99123403 oven and broiler are not heating

A:

A non working Oven is not something any of us want to see. If you are technically handy, this is a good site to get instruction and fix some things yourself. If you do not feel confident doing your own repairs, an option is to visit Sears Home Services and use the scheduler. While you wait for the expert to review your model, you can check the bottom links for some possibilities. Hope this is of help.

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Priscilla V -
April 10, 2011
A:

I checked the links. I have seen them before. Still not enough information for me to do anything.

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Mark -
April 11, 2011
A:

I know it's frustrating when the oven stops working. You have received some good information from Pvalde. Based on the information listed, I suspect the control has failed. First disconnect power to the range for 30 seconds and then reconnect it. This will reset the control. If it still won't heat, some voltage checks can be made, to determine for sure if the control has failed. Only make these checks if you feel confident in your repair skills and that you can safely make these voltage checks. First disconnect power to the unit and remove the back panel to access the control. Now reconnect the power and check for 240 volts between the L1 and L2 in terminals (see picture). If the voltage is there, now set the control to bake and carefully place the meter leads on the BK and L2 out terminals. The voltage should read 240 volts. If it does not, the control # 5304455004 has failed and will need to be replaced. The control will also include the power board. It comes as a kit. The same check can be made with the broiler. Check from BRL to L2 out. If the voltage is there when these checks are made, it will then indicate that either both elements have failed or there is a wiring problem. I recommend having a technician make this type of check. I hope this will help you. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
April 12, 2011
A:

I installed the three new boards. The oven controls on the front panel do not respond to the touch. It did respond when the bad board(s) were in. I'm thinking one of the ribbon cables my not be seated. How do you get the top off of the oven to make it easier to get to the boards?

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Mark -
April 13, 2011
A:

I reseated all the ribbon cables and the put the thing back together and plugged it back in. Now the oven control works BUT the surface heat does not work. This is the opposite of the situation I started with. What could be wrong?

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Mark -
April 14, 2011
A:

If the burners were all working ok before and now that the three boards have been replaced and the burners are not working, I suspect there must be a wire connection problem. I'm attaching some information about the boards and connections and also the wire diagram. The wire connections between the boards must have a good connection. If the top was removed, I also suggest checking the wires at the burners. If you need more assistance, any additional details will be helpful.

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Scott D -
Sears Technician
April 14, 2011
A:

I opened it up and redid each of the four ribbon cable connections on the new EOC and UIB boards. I tested it and everything works now - all burners and all oven heating elements and convection fan. Yesterday, I did not know how to remove the gray plastic panel on the top. So I had to a very difficult time reaching the top screws on the UIB and EOC boards. I think this lead to the ribbon cables not seating properly. So as a help to others, the gray plastic panel at the top has 4 screws in the back that hold it on. After removing these screws lift on the back and the plastic panel tilts up and off. This exposes a metal cross piece. Remove the screw at each end and this comes off providing full access to the EOC and UIB boards. Thanks for the help.

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Mark -
April 14, 2011
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Q:

Kenmore 790.99123403 clock wont set and oven does not work

A:

I'm sorry about the difficulties that you are experiencing with your Kenmore oven. I did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. If you would like to schedule service and have a qualified technician help you, I have also attached a link to searshomeservices.com. I hope these links will help until your expert can respond.

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James -
April 01, 2011
A:

I am sending you some images of the tech sheet for your range.

I hope you find a connection problem. If you have more questions, reply on this thread and I will be glad to help.

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Jimmy K -
Sears Technician
April 02, 2011
A:

Jimmy, the info you sent is for the surface controls. I need help with the oven control. The EOC had failed and I replaced it . I cannot set the clock. When I push the clock button, nothing happens. According to what I've read,the clock must be set before the oven will work. The range does not show any fault codes. I'm not sure how the TSEC could have been damaged when the EOC failed. I really dont want to spend $400 to replace the TSEC unless I know for sure that is the problem. Is there a high rate of failure of the TSEC? I'm about to haul the whole thing to the dump> Thanks for any suggestions.

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Dan -
April 03, 2011
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Q:

What does the F10 code on my Kenmore Elite Range mean?

A:

The "F10" fault code indicates a runaway temperature. See image below. The oven RTD temperature sensor probe will need to be removed tested with an ohm meter and the measurement will need to be compared to the RTD Scale. At room temperature of 75 degrees plus or minus 2.5 degrees the oven temperature sensor should register a resistance of 1091 ohms plus or minus 5.3 ohms. If the resistance is not within the scale, replace the RTD oven sensor probe. If the sensor measures within the specifications, replace the oven control board. The oven temperature sensor is located protruding from the inside of the oven cavity in the upper left hand or upper right hand rear corners.

I recommend calling a service technician to diagnose and repair your range.

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Joey S -
Sears Technician
October 08, 2009

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