Model #79099122408 KENMORE ELITE Free Standing, Electric

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Question and Answers

Q:

Why won't the inner coil heat on the triple burner for Kenmore Elite range model 790.99122408?

A:

This type of problem could be caused by a failed burner element, a bad surface unit control board or a wiring failure between the control board and the element. The wiring schematic for this burner on the range is shown in the first image below. The circuit between the surface unit control board and the inner coil is traced in red. The middle and outer coil circuits are traced in yellow. You could unplug the range and access the element using the procedure in the second image below.

NOTE: This procedure is intended for service technicians. You should only access internal components in the range if you are completely confident in your technical ability to safely perform the procedures described below. Be sure that you unplug the range to disconnect electrical power before accessing internal range components. Internal metal edges in the range can be sharp. Protective gloves are recommended.

The wire going to the inner coil is brown. Check the wiring connection. If the connection is okay, I recommend that you measure the resistance between the brown wire and the black wire connected to the 2A spade on the thermal limiter of the element. You should measure some resistance (likely between 2 and 15 ohms) through this circuit. If you detect an open load (or infinite resistance) then the element is bad and it will need to be replaced. The part number for the element is 316216701. You can order it from the Sears PartsDirect website.

If the element is okay, then I recommend that you check the brown wiring connection on the surface unit control board (with the range still unplugged ). If the wiring connection is okay, look for a burned spot on the control board. If you find no problems, I recommend that you call a service technician to diagnose and repair the range. You could have a problem with the surface unit control board or the user interface control board.

Here is a link for the Sears Service website in case you need it: Sears Home Services .

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Lyle W -
Sears Technician
March 31, 2010
Q:

What does "F20" fault code mean?

A:

The "F20" fault code signifies a loss of communication between the oven control board and relay board. See image below. It could be simple loose wire connection or it may have a failed relay board or oven control board.

I recommend calling a service technician to diagnose and repair your range.

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Joey S -
Sears Technician
August 10, 2009
A:

what would you do if this was the 5th or 6th service call for the same error AFTER Sears replaced the boards ? I have asked them to replace the lemon and they refuse. It is still under warranty.

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rgpryor -
August 10, 2009
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Q:

What part needs to be replaced for an F5 code on a Kenmore Elite electric range model 790.99122408?

A:

The F5 error code indicates a communication break between the surface unit electronic control board and the user interface. This can be caused by a bad ribbon wire connection. Before replacing any parts, I recommend unplugging the range and checking the ribbon wire connections between the user interface and all of the control boards. If you find no loose connections, then replacing the ribbon wire harnesses between the control boards is the next step in troubleshooting this problem. I recommend calling a service technician to diagnose and repair this type of failure. This range has several control boards in the console. A bad control board could be causing this problem if it is not caused by a failed ribbon wire harness. You could wind up replacing unnecessary parts if you don't get a technician to properly diagnose the failure.

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Lyle W -
Sears Technician
September 05, 2008

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