Model #7909642340C KENMORE Free Standing, Electric

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Question and Answers

Q:

We have a Kenmore Range and the left burner is not lighting, we ordered part number 7909642340C, it is the front left large burner, we put it in and nothing

A:

Having a properly working range is very important. I did some research but was not able to find out why the burner is not lighting. Your expert will be able to help answer your question. It may take 24-48 hours. To better assist your expert could you specify if the model is gas or electric. I do hope everything works out with the range.

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Marc -
November 30, 2012
A:

Thank you for your question and I understand your concern.

Based on the model number provided this is an electric range top and oven and not gas. I must assume you mean the electric radiant surface element not heating up. If the surface element was replaced and wired up correctly, the failure could be the burner switch, simmer board or cook top lockout relay board.

In order for the element to operate it must have 220 volt power supply. The voltage will need to be measured across H2 and H1 terminals on the switch when it's turned on. If voltage is not measured, it could have a faulty cooktop relay board or simmer select board. The voltage will need to measured across P3 on simmer select and P6 on the cook top lockout relay board. You will likely find a faulty simmer select or cooktop lockout relay board. _NOTE: I do not recommend measuring voltage unless you have experience and feel safe and confident in doing so; otherwise I strongly suggest calling a service technician to diagnose the faulty component.

I added an image below of the dual element circuit.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
December 01, 2012
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Q:

Electric Stove Eyelet is out.

A:

I'm sorry to hear that you are having some difficulties with your Kenmore Electric Stove. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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James -
November 02, 2011
A:

You could have a bad element, a failed burner switch, a bad relay on the cook top lockout control board or a wiring failure between components that would prevent that burner from heating. The image below shows the wiring diagram for the cook top portion of that range. To accurately diagnose this failure, you would need to check the live voltage at the element and at other points in the circuit. If you have a volt/ohm meter and the proper safety equipment (electrical safety rubber gloves and safety goggles), then you can carefully check to see if that element is getting voltage using the wiring diagram shown below as a guide. If that element is getting voltage then it will need to be replaced. You can order parts from the Sears PartsDirect website. Unplug the range before accessing and replacing internal components.

NOTE: You should only conduct live voltage checks if you are completely confident in your technical ability to safely execute them. Be sure that you use proper safety equipment such as insulated electrical rubber safety gloves when conducting the live voltage checks . If you are not comfortable with conducting the live voltage checks, I recommend that you have a service technician diagnose and repair this failure. Here is a link for the Sears Service website: Sears Home Services .

If the element is not getting voltage, then you will need to use the wiring diagram shown below to determine where you are loosing that voltage. Reply with additional details (which burner won't heat) if you need more assistance.

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Lyle W -
Sears Technician
November 03, 2011
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Q:

kenmore electric oven very slow to heat up

A:

Having a Oven not work the way it always has can be quite a concern. I have taken the time to research on the Manage My Life website and have found some similar information to what you are experiencing. While you are waiting for an expert to reply I have attached a few links below if you would like to take the time to view. Hope this information is found useful.

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Priscilla V -
January 02, 2011
A:

This oven has a hidden bake element. This feature will cause it to heat up slower. If the oven eventually heats to the proper temperature and properly maintains it, then you may not have a problem.

Check to see if the broil element works properly. If the broil element is bad, then it will take longer to heat up. The broil element normally cycles on briefly during the bake cycle. The elements alternate so a problem with the broil element could cause the oven to heat slowly in the bake mode.

If the broil element works properly, I recommend that you unplug the range and check the bake element for damage. You can access the bake element by removing the thumb screws in the back of the bottom oven panel and the pulling the bottom panel out. If you find no damage to the bake element, then you could have a wiring problem or a bad electronic control board that is causing this problem.

I recommend that you have a service technician diagnose and repair a heating problem in your range. Here is a link for the Sears Service website: Sears Home Services .

If you need more help, reply with additional details and we will try to assist you further.

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Lyle W -
Sears Technician
January 04, 2011
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