Model #79096413408 KENMORE Free Standing, Electric

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Question and Answers

Q:

Kenmore oven door handle fell off

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Jackie S -
November 28, 2011
A:

I checked on that issue and on the parts. I did not find any recalls on that range based on the general model number 790.46613 . . . I also did not find any revised parts for that general model of range. I recommend that you reply with the full model number and serial number of your range. I will research this issue further once we receive that additional information.

I have forwarded information about this failure to the product engineer for that product.

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Lyle W -
Sears Technician
November 30, 2011
A:

The model number is 790.46613502. The screw that holds the handle on appears to be too short. When I google "kenmore oven door handle falls off" there seem to be numerous complaints about the same thing, e.g., the screws are too short and the door handle falls off. It does not appear to be limited to my model number although I seem to see it more often on Kenmore Elites than other models.

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Merdith -
November 30, 2011
A:

I checked with the manufacturer regarding that particular model. There are no revised parts or known issues with the screws and the oven door handle on that range at this time. Replacing the handle and the screws should fix this problem according to the manufacturer. The part number for the handle is 316432300. The screws are part number 5303311174 (a quantity of 2 is needed). You can order those parts from the Sears PartsDirect.com website (see link below). If you still have problems after replacing the handle and the screws, let us know and we will contact the manufacturer again regarding this issue. If you prefer to have a service technician replace that handle, you can schedule one through the Sears Home Services website (the second link below will take you to that website).

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Lyle W -
Sears Technician
November 30, 2011
A:

There is nothing wrong with the handle. And to be honest, there is nothing wrong with the screws either other than they are simply too short. It has been tightened before but it keeps coming loose as there are not enough threads on the screw to attach the handle. Did you google "kenmore oven door handle falls off"? Did you see how many other people have the exact same problem? e.g., the screws that came with the door handle are too short? The manufacturer may THINK there are no known issues with their oven door handles but they obviously have not googled their own product.

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Merdith -
November 30, 2011
A:

Hello Merdith. I did google "kenmore oven door handle falls off" so that I could see the similar issues that you are describing. I understand your concern about this failure and seeing all of those complaints about the oven door handle problems through that google search. I do not have specific information about a design flaw or widespread common problem with the oven door handle on your particular model of Kenmore range. Based on that information at this time, that was why I recommended that you replace that oven door handle and the screws. There could be a problem with the handle or the screws that you currently have installed on your range. If you replace that parts and still have problems, please let us know so that we can research this matter further and contact the manufacturer again.

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Lyle W -
Sears Technician
November 30, 2011
A:

So your recommendation is that because the screw is too short, that I spend close to $100.00 on parts? I'll assume that since I am disabled and cannot take the door off by myself, (which you have to do to replace the door handle) you are also going to recommend that I spend another $129.00 to get a Sears Service man out here to do the actual work. That's going to come to around $230.00 for a screw that the manufacture made too short. I'm not so impressed with my $2,000 Kenmore range anymore.

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Merdith -
November 30, 2011
A:

Hello Merdith. I understand your concerns regarding this repair cost. Since I am not able to physically examine the range and this door handle/screw problem, that is why I recommend that you have a service technician conduct this repair. If the technician physically verifies that there is a design flaw in the range instead of a component failure or a defective component, then we should be able to help you further with this issue. If you decide to have the range serviced and the technician cannot install the replacement parts because the screws are too short, please let us know. Thanks.

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Lyle W -
Sears Technician
November 30, 2011
A:

Hello Lyle, I don't have $200 to pay Sears to fix my oven. I love how everything Sears recommends is going to cost me more money. I spent $2000 on the oven. I paid some absurd amount of money for a service contract which by the way, the only time I used was the last time the oven door handle fell off. That service contract has now expired and now, to get the oven door handle fixed, I need to spend another $200+. When I bought this range, I also bought at the same time, a refrigerator, dishwasher, microwave, washer and dryer. These all went into a new house. At this point, if I ever have to replace any of them, they definitely will NOT be replaced with anything from Sears. Now that I have vented, between my sister and I, we have managed to remove the oven door. Please tell me how I get to the door handle now.

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Merdith -
November 30, 2011
A:

Hello Merdith. I provided a basic procedure in the first image that shows how to replace that door handle on your type of range. You range may not look exactly like the one in that procedure but the basic procedure should be the same. The second image shows the parts diagram of your door. This information should help you replace that oven door handle on your range. If you need more help with this procedure, let us know.

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Lyle W -
Sears Technician
December 01, 2011
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Q:

light in my oven wont turn off

A:

I understand that it can be frustrating having an oven light that does not turn off. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
May 03, 2012
A:

Thank you for your question and I understand your concern.

If the door is not shutting fully it will not push the door switch plunger in enough to cause the oven cavity light to shut off. If the door is not shutting fully; it will likely need to have the door hinges replaced.

If the door is shutting fully and the door switch is not faulty then the light relay on the oven control is stuck closed.

Open the door and manually push the door switch in to see if the oven cavity light shuts off. If it does not shut off, the oven door switch should be removed and tested with an Ohm meter. The switch should not measure continuity when pushed in. If the door switch is Okay, the electronic oven control is likely faulty and will need to be replaced.

I added an image below of the wiring diagram. I traced the oven cavity light circuit in red.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
May 03, 2012
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Q:

How do I clean my Kenmore oven?

A:


You can access your owner's manual on our website at Manage My Home. You will need to use a slightly different model number to find the manual. The same manual is used for several different models. Here is the procedure to access the manual:

On the home page, hold your mouse over the square labeled "HOME" in the upper left of the page and choose the option "Products and manuals" from the drop-down menu that appears.

Then enter the following information in the search fields:

Type of Product: Range

Brand: KENMORE

Model no.: 79096413407 NOTE: Use this model number instead of your actual model number.

Here is the procedure for cleaning from this manual:

A Self-Cleaning oven cleans itself with high temperatures (well above cooking temperatures) which eliminate soils completely or reduces them to a fine powdered ash you can wipe away with a damp cloth.
Adhere to the following cleaning precautions:
DO NOT use oven cleaners or oven protective coatings in or around any part of the Self-Cleaning oven.
DO NOT clean the oven door gasket. The woven material of the oven door gasket is essential for a good seal. Care should be taken not to rub, damage or remove the gasket.
DO NOT use any cleaning materials on the oven door gasket. Doing so
could cause damage.
Remove the broiler pan and insert, all utensils and any aluminum foil. These items cannot withstand high cleaning temperatures.
Oven racks do not have to be removed. If they are not removed during the Self-Clean cycle their color will turn slightly blue and the finish will be dull.
After the cycle is complete and the oven has cooled, rub the sides of the oven racks with wax paper or a cloth containing a small amount of salad oil (this will make the racks glide easier into the rack position).
Remove any excessive spillovers in the oven cavity before starting the Self-Cleaning cycle. To clean, use hot, soapy water and a cloth. Large spillovers can cause heavy smoke or fire when subjected to high temperatures. DO NOT allow food spills with a high sugar or acid content
(such as milk, tomatoes, sauerkraut, fruit juices or pie filling) to remain on the surface as they may leave a dull spot even after cleaning.
Clean any soil from the oven frame, the door liner outside the oven door gasket and the small area at the front center of the oven bottom. These areas heat sufficiently to burn soil on. Clean with soap and water.
NOTE: Prior to setting the Self-Clean cycle, any spills remaining on the oven bottom should be removed.
Some models have an exposed Bake element in the lower oven cavity. On these models the bake element is designed to be tilted up using your hand from the front of the bake element. This will allow easier access to the oven bottom for cleaning. Be careful not to raise the element more than 4 or 5 inches from the resting position.

The oven bake and broil elements may appear to have cooled after they have been turned OFF. The elements may still be hot and burns may occur if these elements are touched before they have cooled sufficiently.

To set the self-clean cycle:

  1. Be sure the clock shows the correct time of day.
  2. Press SELF CLEAN. "- - -" will appear in the display.
  3. Press the UP arrow once. "3:00" will appear in the display. This setting of a 3 hour cycle should be adequate for most self cleaning routines. You can increase or decrease the number of hours by pushing the UP or DOWN arrows. As soon as the controls are set, a motor will begin to lock the door. The lock icon will flash. DO NOT OPEN THE DOOR while the door is locking. This can jam the mechanism.
  4. "CLn" will appear in the display and the lock icon will glow until the cycle is completed and the oven cools.

Press STOP/CLEAR to interrupt the cycle at any time. This will end the cycle. The door will remain locked until the oven is cooled.

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expert -
Sears Technician
January 20, 2008

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