Model #7909611940C KENMORE Free Standing, Electric

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Question and Answers

Q:

Stovetop element not working properly 7909611940c Kenmore Electric range

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your range and I do understand your frustration. Glad to help out. I'm looking at your model number 7909611940c and from your description I suspect that the infinite switch has failed. Here is a link that will help you in testing the switch and the heating element. I have included a link to our Parts Direct page where you can purchase the part you need to complete your repair. Just click the blue link above to be taken to the page. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
October 24, 2014
Q:

Replacing glass top of electric stove

A:

I think its great that you are wanting to do some repairs on your own and I will be happy to help. I did some research and I was able to find a link that will guide you with your project. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
January 30, 2013
A:

I posted a procedure for replacing that glass cooktop in the image below. Be sure that you unplug the range before accessing internal components.

If you need more help, reply with additional details.

If you get to the point where you need to have a service technician replace that cooktop, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
January 31, 2013
A:

Here is the image.

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Lyle W -
Sears Technician
January 31, 2013
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Q:

kenmore stove totally quit

A:

The Range is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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Priscilla V -
November 27, 2011
A:

Check your house circuit breakers or fuses for the range. Your symptoms indicate that you have a voltage supply problem. The clock control is being powered up through the L2 leg of voltage when a burner is turned on. That 120 volt leg of the 240 volt power supply is apparently okay. The L1 leg that normally powers up the clock control board is apparently missing. If you are certain that the house breakers or fuses are okay, you can unplug the range and check the out cord wiring on that terminal block at the back of the range. The first image below shows the wiring for a 3 prong and 4 prong plug. Check the black wire that connects Line 1 (L1) voltage supply to that terminal block. If you find no problems with that wiring connection, then you will need to carefully check the voltage at the range outlet using a volt/ohm meter. The second image below shows the voltage that you should measure at that outlet. NOTE: You should only check this live outlet voltage if you are completely confident in your technical ability to safely measure it. Wear proper safety equipment (insulated rubber electrical safety gloves and safety goggles) when checking that live voltage . I recommend that you have a service technician check that voltage if you are not comfortable measuring it yourself. Here is a link for the Sears Service website in case you need it: Sears Home Services .

If you do not have the proper voltage at that outlet, then you will need to have an electrician diagnose and repair that failure.

If you have the proper outlet voltage, then you could have a problem with the outlet cord or an internal wiring failure in the range. Reply with additional details if you need more help with this problem.

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Lyle W -
Sears Technician
November 29, 2011
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