Model #7909611440C KENMORE Free Standing, Electric

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Question and Answers

Q:

Power Outage...Error Code F13 Model #790.9611440C what does it mean? Tried clearing display with the Pressing of Stop/Clear button no results..

A:

Thank you for contacting ManageMyLife.com regarding the F13 error code. I'm happy to help you today.

The F13 error code indicates a Bad EEPROM Identification/Checksum error. You can try resetting the range by disconnecting it from the outlet or by switching off the designated circuit breaker for 2-3 minutes, then restore the power. If the error code comes back after returning power to the range, the Electronic Oven Control (EOC), p/n 316557118 will need to be replaced. The EOC can be purchased from Sears PartsDirect.

To replace the EOC, remove power to the range. Pull the range out from its location and remove the upper back panel for the control area. Locate the EOC in the center of the control panel and remove the four screws to remove the control from the control panel. Unlock the connector for the ribbon strip to the touch pad carefully remove the strip from the old control. With the new control in hand, replace all the connectors one at a time until you have the connectors off the old control onto the new control. Carefully install the touch pad ribbon strip into the unlocked connection on the new control without bending any of the connections and then relock the ribbon connector. Install the new control back into the control panel and restore the back panel to the range and check operation.

I really hope this information helps you today. Thank you for using ManageMyLife.com.

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Korinna S -
Sears Technician
November 19, 2013
A:

I was able to replace the EOC using your response as a guide. sorry it took so long to reply. Thank You!

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SamPris (Frank) -
November 27, 2013
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Q:

Power Outage...Error Code F13 Model #790.9611440C what does it mean? Tried clearing display with the Pressing of Stop/Clear button no results..

A:

Thank you for contacting ManageMyLife.com regarding the F13 error code. I'm happy to help you today.

The F13 error code indicates a Bad EEPROM Identification/Checksum error. You can try resetting the range by disconnecting it from the outlet or by switching off the designated circuit breaker for 2-3 minutes, then restore the power. If the error code comes back after returning power to the range, the Electronic Oven Control (EOC), p/n 316557118 will need to be replaced. The EOC can be purchased from Sears PartsDirect.

To replace the EOC, remove power to the range. Pull the range out from its location and remove the upper back panel for the control area. Locate the EOC in the center of the control panel and remove the four screws to remove the control from the control panel. Unlock the connector for the ribbon strip to the touch pad carefully remove the strip from the old control. With the new control in hand, replace all the connectors one at a time until you have the connectors off the old control onto the new control. Carefully install the touch pad ribbon strip into the unlocked connection on the new control without bending any of the connections and then relock the ribbon connector. Install the new control back into the control panel and restore the back panel to the range and check operation.

I really hope this information helps you today. Thank you for using ManageMyLife.com.

Read More
Korinna S -
Sears Technician
November 19, 2013
Q:

Range 7909611440C

A:

When cooking a meal, the last thing you want to happen is for your oven and stove to not operate. I fully understand your frustration. While your waiting for an expert to respond I attached a couple links below that might help. I hope these links are useful!

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Jackie S -
August 14, 2011
A:

Jackie S. posted some links for previous answers that probably explain the cause of this failure in your range. You probably have a tripped house breaker or blown house fuse on that L2 side of voltage supply for this range. I recommend that you check the house breakers or fuses for the range first.

If the house breakers/fuses are okay, then you could have a bad outlet or a wiring failure. If you have a volt/ohm meter and you are comfortable with checking the outlet voltage, then you can check the range outlet for proper supply voltage using the diagram in the image below as a guide. NOTE: You should only check this live outlet voltage if you are completely confident in your technical ability to safely measure it using a volt/ohm meter .

If the outlet is okay, you can unplug the range and check the wiring on the terminal block on the back of the range. Here is a link for the installation guide that can help you check the wiring of the outlet cord on that terminal block: Installation Instructions .

This information may help you resolve your range heating problem. If you need more assistance, reply with additional details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
August 15, 2011
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