Model #7909421340B KENMORE Free Standing, Electric

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Question and Answers

Q:

Why does the "element on" light stay lit on my Kenmore 790 electric range even though none of the burners are on?

A:

This type of problem is normally caused by a failed contact in one of the infinite burner switches. It is not likely caused by any other problem. Other than not knowing whether a burner is actually still on or not, it should not pose a significant safety threat. Without a model number, I am not able to access the wiring diagram and technical information to advise you further on diagnosing and repairing this failure at this time. I recommend that you resubmit your question with the full model number of your Kenmore 790 electric range. The model number of a free standing Kenmore electric range is normally on the base of the range in front of the right front leveling leg. Pull the bottom drawer out to view this area. Some Kenmore ranges have the model number on the side of the oven opening.

The troubleshooting would involve accessing the burner switches in the console with the range unplugged and then pulling the "element on" indicator light wire off each switch (one at a time) until the defective switch is identified. The bad switch would then need to be replaced. This is often a repair that you can complete yourself if you have reasonable technical skills. (If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .)

We will be glad to help you further with this problem once we receive the model number.

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Lyle W -
Sears Technician
January 25, 2010
A:

same problem- kenmore 790-94352700 Seriel no VF 80458642-

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MR ED -
June 26, 2011
A:

Additional info: "element on" light stays lit on my Kenmore 790 electric range. Model # 190.94102701. Serrial # VF83151798. Correction: Burners DO stay on.

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dale -
January 31, 2012
A:

Hello Dale. If you have burners (and indicator lights) that are staying on while the burner switch in the �off� position then those burner switches will need to be replaced. I provided a video that shows how to replace that component below this response. Be sure that you UNPLUG the range before accessing and replacing internal components. You can order replacement switches from the Sears PartsDirect.com website. I provided a second link below for that Sears PartsDirect.com website. If you need more help, let us know.

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Lyle W -
Sears Technician
February 16, 2012
A:

My model #790.95379800 The element on light stays lit while all the burners are turned off. How do i fix this? Thank you.

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steve -
March 28, 2012
A:

Hello Steve. One of the burner switches probably has a stuck contact. The link for a previous answer that I posted below this response should help you resolve that problem. You will likely need to replace the bad burner switch once you find the one that is causing this failure. Here is a link for a parts page where you can order that burner switch: Kenmore Electric Range 790.95379800 Backguard Parts . Be sure that you UNPLUG the range before accessing internal components. If you need more help, let us know.

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Lyle W -
Sears Technician
March 28, 2012
A:

I am experiencing the same problem. Model # 790.97452801 "Element on" light is staying lit while all burners are off.

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Brian -
July 15, 2012
A:

Hello Brian. It is likely that you have a bad burner switch in the console that is causing this problem. The wiring diagram for your range is shown in the image below with that circuit through the "Element On" light traced in purple. I added a link for a video below that shows how to access and replace a burner switch on that type of range. I recommend that you UNPLUG the range and access the burner switches. You can pull one of the violet wires off of a burner switch and tape the end of that wire spade with electrical tape to prevent it from shorting to the metal cabinet. Briefly plug in the range and see if that element light turns off. If not, UNPLUG the range and repeat that process until you determine the switch that has the bad contact. The purple wire will be connected to the "P" terminal on most of the switches. It is connected to terminal "4" on the right front burner switch. Once you find the bad switch, you can order that part that you need from this page: Kenmore Range Model 790.97452801 Backguard Parts . Be sure that you UNPLUG the range when accessing and replacing internal components. If you need more help, let us know.

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Lyle W -
Sears Technician
July 16, 2012
A:

Thanks Lyle. I finally got around to checking which switch it was. Your help was appreciated. Ordered a new switch. Pretty easy.

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Brian -
August 04, 2012
A:

Hello Brian. Thanks for letting us know how this turned out. We are glad to hear that you got the problem fixed. Contact us again if you ever need more assistance.

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Lyle W -
Sears Technician
August 06, 2012
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Q:

My burner will not heat up on my Kenmore electric Model 790-9421340B. My oven will not heat up either. The "Element on" light and stove light work.

A:

It can be upsetting to have the main piece of kitchen equipment stop working. I did find a similar question and attached the post below. The model number is a bit different but it may help while you wait for the expert answer, I also added the owner's manual in case you did not have it. If you do decide you would prefer to have an expert technician diagnose and repair,an option is to visit Sears Home services and use the scheduler. Hope this helps!

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Barbara H. -
September 04, 2010
A:

This type of problem is normally caused by a voltage supply issue. The control and indicator lights will work if only one of the 120 volt legs or 240 volt power is supplied to the range. If the second leg of 120 volt power is missing, the oven and cook top burners will not heat. I recommend that you check the house breakers or fuses for the range outlet. If the breakers (fuses) are okay then I recommend that you unplug the range and check the wiring on the terminal block at the back of the range. Here is a link for the installation guide with information on terminal block wiring: Installation Instructions . If the wiring is okay, I recommend that you check the voltage at the outlet using a volt/ohm meter. Use extreme care when making the live voltage check at the outlet if you do this yourself. The diagrams below should help you determine whether you have the proper 240 volt power at the outlet. NOTE: You should only conduct this live outlet voltage check if you are completely confident in your technical ability to safely complete it.

If the outlet voltage is okay, you can check the continuity through the outlet cord. The third image shows an example of making this type of check. If the outlet cord is bad, it will need to be replaced.

If all of the above checks are okay, then you likely have an internal wiring failure in the range. A service technician will likely need to diagnose and repair this type of problem. Here is a link for the Sears Service website: Sears Home Services .

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Lyle W -
Sears Technician
September 07, 2010
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Q:

electric stove will not work after power went off and back on kenmore model#7909421340b

A:

When i turned off the power to my electric stove and turned the power back on. no pad lights comes on or any thing nothing! Is their a reset button somewhere?

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yerrj -
July 06, 2010
A:

You don't provide many details about the failure. You don't mention any error codes.

The error codes you might see are in the image below.

The power cutting off and then back on shouldn't have caused any component failure.

Is suspect there is a stuck or shorted keypad but there should be a corresponding error code displayed.

I don't suggest any do-it-yourself on the 240 volt range unless you are extremely comfortable and confident doing so.

You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

If there are any additional details I might be able to assist you further.

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Fred M -
Sears Technician
July 09, 2010
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