Model #79078763402 KENMORE Free Standing, Gas

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Question and Answers

Q:

The broiler does not light on my gas range. How can I fix this problem? There is a red glow from what appears to be the broiler igniter.

A:

A range is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached a helpful link below that may provide information to assist you with your question.

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Yadira B -
October 08, 2012
A:

Thank you for your question and I understand your concern.

If the broil igniter is glowing and the broiler never ignites, the broil igniter will need to be replaced. A weak oven igniter will glow but it will not pull/draw enough current/amperage to allow the oven gas valve to open. Replace the broil igniter and your broiler will most likely ignite and operate normally again. NOTE: Disconnect the power cord from the power source before removing and replacing the broil igniter.

The broil igniter #318177710 for model 790.78763402 can be ordered from Sears Parts Direct.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
October 10, 2012
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Q:

Kenmore Oven Model Number 79078763402. Pilot Light Out

A:

I am sorry that you are having some difficulties with your oven and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I hope this helps, while you wait for your expert response.

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Joseph P. -
July 14, 2012
A:

Thank you for your question and I understand your concern.

Your oven uses an electronic oven ignition system. There is no pilot light in the terms of an open flame. When the electronic oven control is programmed for Bake; a relay must close on the electronic oven control in order to provide 120 volts to the igniter. The igniter must glow red hot and it must pull enough current/amperage to open the oven gas valve.

The oven gas valve will not open unless the igniter pulls the minimum amount of current/amperage to cause the gas valve to open. If the bake igniter is glowing and the oven never ignites, the bake igniter is most likely too weak to pull enough current to open the gas valve. You may smell gas because the igniter is just on the verge of pulling the minimum amount of current to slightly open the gas valve and then close again.

If you open the oven door and look at the roof of the oven cavity and turn the broiler on; you will see the broil igniter glow supper red hot providing it�s not weak. This is how the bake burner operates. Once the igniter gets real red to almost white hot, the gas valve opens and gas ignites from the red hot igniter.

To access the bake igniter; you will need to remove the oven floor. There are two screws along the back of the oven floor to remove. Pull the back of the oven floor up and slide it back and remove. There will likely be another panel (flame spreader) to remove to access the bake igniter. The Bake igniter #316428500 for Kenmore model 790.78763402 can be ordered from Sears Parts Direct. NOTE: Disconnect the power cord from the power source before removing the oven floor.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
July 17, 2012
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Q:

Is there a special cleaning solution for the eyes & burners of the range?

A:

I understand your concern fir finding a cleaning solution for your burners. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.

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Joseph P. -
September 15, 2010
A:

The answer Joseph P sent gives good information for cleaning the burners, heads, and drip pans. I am sending more information if you need it.

I am sending you an image from the owners manual with instructions for cleaning the burner cap, burner head, and drip pans. The burner grates can be soaked overnight in a bucket of water mixed with ammonia to clean them. The burner caps can be soaked with the grates if needed.

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Jimmy K -
Sears Technician
September 16, 2010
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