Model #79070502011 KENMORE Free Standing, Gas

  • Backguard
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  • Burner
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  • Body
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Question and Answers

Q:

Kenmore Gas Range Control Panel displaced

A:

I understand how concerning this can be. While you are waiting on an expert to answer your question, I suggest to verify your model number and attach complete model number to this thread so you can get a better answer from the experts! Hope this helps!

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Dezeray -
September 05, 2012
A:

02270502000P From the Kenmore website

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raybobo -
September 05, 2012
A:

According to your description, it sounds like one or more of the black tabs (circled in the image below) are broken. That bracket is not available as a separate component. You would need to replace the electronic clock control board (part 316455430) to fix this problem. You would also need the overlay (part 316354400) unless you can reuse the one on that original control board. You can order parts from this page: Kenmore Gas Range Model 790.70502011 Backguard Parts . Be sure that you unplug the range before accessing and replacing internal components. Remove that upper back panel on the range to access the control board. Carefully note the location of the wire connections on that control board before removing them to replace the control board. Remove and replace the control board and reassemble the range.

This information should help you fix this range problem. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
September 06, 2012
A:

I don't mean to be dense, but the one thing I asked is what you did not tell me. You say: "Remove that upper back panel on the range to access the control board." That much was obvious, but I specifically asked HOW do I do this? I even asked for a diagram, if available, it may seem obvious to those who do this for a living, but I don't. Is there one, two, ten screws, bolts, wires. I do appreciate all you told me: more than I hope I need. I don't know why this panel pushed through. The stove is BRAND NEW. How far should I pull the stove away from the wall? How far can I SAFELY pull it out?

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raybobo -
September 06, 2012
A:

If the range is less than 1 year old, I recommend that you call Sears for service and have a service technician complete this repair. If it is over 1 year old, then you can probably still fix this problem yourself. You should be able to pull the range forward several feet so that you can either reach the upper rear access panel or you can squeeze through the side of the counter and get behind the range. The gas line connected to the range should have enough slack in it to allow the range to be moved in that manner if it is installed properly. You will see several screws along the outside of the upper panel that need to be removed. I don't know the exact number of screws. That varies on the different range models. There will probably be 3 across the top and 2 on each side that you will need to remove. You may need to remove one or two on the bottom of that upper panel. You will need to use your personal observation of the range to find those screws. NOTE: The edges of that back panel are sharp. Safety gloves should be worn for this repair. I posted a link below that contains a repair video showing this repair. This additional information may help you complete this repair on your own. If you need more help, let us know.

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Lyle W -
Sears Technician
September 07, 2012
A:

If you need warranty service you can call Sears at 1-800-469-4663 (1-800-4MY-HOME).

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Lyle W -
Sears Technician
September 07, 2012
A:

Thank you, Lyle W, that video was EXACTLY what I was looking for and needed. Of course, I will not have the room to work that the video shows. My stove, though a freestanding model, is under a hood/microwave combination and between counter top space, but if I can safely slide it forward (without scarring my hardwood floors), then I will manage to remove that back plate and access the control panel. Thank you very much. Now, as for the "age" of the stove, I'm afraid I bought it over a year ago, but it is installed in a house we do not yet occupy. It will be our retirement home in a few years. So, when I said the stove is brand new, I meant it has not been used; only the range burners to boil water or heat soup. It just seems too new to me to have "broken" anything. I am hoping that instead a screw was left out. Seems a crying shame to have to replace that whole unit because an "ear" broke off where a screw goes. Oh well. Again, thank you very, very much for the video and your encouragement.

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raybobo -
September 07, 2012
A:

You can try to repair that ear by gluing a small washer on top of it with super glue. That may fix your problem without having to replace that control board. You can access that control board and take a look at it before ordering the part. To prevent damage to your floors, you can try to slide some thin cardboard under the front leveling legs if possible. Let us know if you need more help.

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Lyle W -
Sears Technician
September 07, 2012
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Q:

kenmore gas stove 79070502011. i need to know what regulater and the size of it. please help.

A:

Having to know specific information on a part can be very helpful. While you are waiting for your expert answer, I did manage to find a link that will provide you with some good information to help you with your question. I hope my link is useful.

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celene -
September 26, 2011
A:

Thank you for your question on the gas regulator.

I can give you the part number for the regulator.

Check the link below.

Range gas regulator .

Did you need to know the fitting size for the incoming gas line? These are usually 1/2 inch pipe thread.

If you need more help please reply and we can continue.

Sam A.

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Sam A -
Sears Technician
September 28, 2011
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