Model #79049062402 KENMORE ELITE Built-In Oven, Electric

  • Control Panel
    3 Results
  • Upper Oven
    3 Results
  • Lower Oven
    3 Results
  • Doors
    3 Results
  • Wiring Diagram
    3 Results
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Question and Answers

Q:

Kenmore Elite Double Wall Oven 790.49062402 not working after running a self-cleaning cycle

A:

Having your Oven that we depend on a daily base to stop working and give problems is very disappointing. While you are waiting on an expert to answer your question, you can visit Sears Home Services website to set service with a Sears technician to diagnose your problem. I have attached the link below. Hope this helps!

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Dezeray S -
June 29, 2011
A:

This oven has a thermal safety switch (also called safety thermostat) on the back outside wall of each oven. I provided a wiring schematic for the lower oven in the image below that has that component marked. The second image shows a photograph of that component. It has a red reset switch on the back of it. The third image shows the location of that component on the back of the oven. If you are able to shut off the circuit breaker and pull the oven out of the cabinet, you can reset that switch by pushing the red button on the back. That may allow the oven to heat based on your symptoms.

If this does not help, you could have a wiring failure in the circuit or a failed thermal safety switch. Reply with additional details if you need more help with this problem.

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Lyle W -
Sears Technician
June 29, 2011
A:

Hello Lyle I have a 790.49063402 double oven having similar issue. Top oven stopped working after doing some broiling. Now neither bake or broil heat up. Controls seems to work fine and bottom over is working without issue. Does this model also have a safety thermostat that needs to be reset? I could not find one looking at parts list.

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Raymond -
September 23, 2012
A:

Hello Raymond. That model of oven does have the safety thermostat that is described in that above thread. That safety thermostat is shown as Key 119 in that parts diagram. It is located on the outside back wall of the oven cavity as shown in that third image above. You will need to shut off the house circuit breakers for the oven and pull it out of the cabinet to access that thermal circuit breaker. Remove the outer back panel on that upper oven and you should see that component. Resetting it may allow that upper oven to heat properly. If you need more help, let us know.

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Lyle W -
Sears Technician
September 24, 2012
A:

Hi Kyle, Thansk for the info , I'll give that a try may not be untill the weeekend. Will the Oven have to come completely out out fo teh cabinet to get to the back panel or will leaning it forward with help, be enough?

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Raymond -
September 24, 2012
A:

You will need to pull it out far enough to access and remove the outer back panel on that oven. You can position a chair or stool that is sturdy enough to hold the weight of that oven and then slide it out far enough to turn it at an angle if possible to access that back panel. If you can loosen the screws on one side and then remove the screws on the other, you can then carefully pull that panel outward to access the thermal circuit breaker and reset it. I hope that this additional advice helps. If you need more help, let us know.

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Lyle W -
Sears Technician
September 25, 2012
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Q:

What would cause my bottom oven to not work at all?

A:

The failure could be one of several possible failures. It could have a failed relay board, failed bake element or a burnt wire connection.

First, a technician would disconnect power to the oven by turning both breakers OFF designated for the oven. He would remove the "hidden bake" cover and bake element and test the bake element using a volt/ohm meter.

To remove the "hidden bake" cover:

  1. In order to remove the "hidden bake" cover, pull the back edge with one hand about 1/2 inch and lift up the "hidden bake" cover with both hands.
  2. When re-installing the "hidden bake" cover, be sure to put it all the way to the back of the oven and lay it down on the two shoulder screws. Then push the front edge of the cover in its place below the front bracket.

Next, a technician would check the bake element by removing it and checking the resistance with an ohm meter. If it shows to be good, he would carefully check the voltage supply to the bake element.

I recommend calling a service technician to diagnose and repair your oven.

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Joey S -
Sears Technician

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