Model #79047772401 KENMORE Built-In Oven, Electric

  • Control Panel
    3 Results
  • Upper Oven
    3 Results
  • Lower Oven
    3 Results
  • Doors
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

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Question and Answers

Q:

One of 2 Kenmore electric built-in ovens stopped working after cleaning.

A:

I'm sorry to hear that you are having some difficulties with your electric built in oven. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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Alina F. -
October 22, 2011
A:

I suspect that you may have a tripped thermal circuit breaker on that bottom oven. You can shut off the house circuit breaker for the oven and carefully pull it out of the cabinet to check that component. I provided a photograph of that thermal circuit breaker in the image below. It has a red reset button on that back of it. You can try to reset that component by pressing that red reset button. Reassemble the oven and see if the bottom elements heat. If the elements heat, then I recommend that you check them for any apparent damage. If you find no problems, then the bottom oven should work properly. There is a possibility that the thermal circuit breaker tripped due to the high heat in that clean cycle for the bottom oven.

These tips should help you resolve this problem in your oven. If you need more assistance, reply with additional details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
October 24, 2011
A:

This sounds like a great solution but after trying for about an hour I cannot get the oven out of the cabinet. The diagram and instructions in the manual refer to holes and clips that I (and 2 other people) don't see anywhere on the actual oven and/or frame. If you have any tips I'm all ears. Thanks for your help.

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Matt -
October 29, 2011
A:

Your oven may have screws through the opening to the oven cavity that secure the unit in the cabinet. Open the oven door and look on the tops of the sides of that opening to the oven. You may see screws that go through the metal oven liner into the cabinet.

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Lyle W -
Sears Technician
October 31, 2011
A:

Thanks Lyle. I'm not seeing any screws either. Attached is a photo of the upper left corner of the upper and lower ovens. (For some reason the photos got rotated counter-clockwise so you'll have to tilt your head.) Do you see anything that looks like a possibility? Thanks for your help.

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Matt -
October 31, 2011
A:

That screw that is circled in red on the image below appears that it may be fastening the oven to the counter opening. Try removing that screw on each side and then you may be able to pull the oven out. If not maybe you can sent me a wider view of the oven opening.

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Lyle W -
Sears Technician
November 01, 2011
A:

I started taking those out but they seem to hold in a metal frame/cabinet that the ovens slide into. I've attached a photo of the whole unit and another of just the bottom oven. (Looks like one of them got flipped again.) Thanks again for your help. I appreciate it.

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Matt -
November 02, 2011
A:

The oven cavities will not slide out of that white metal frame. You will need to remove the white screws at the top and in the middle (with the house circuit breaker for the oven shut off). You may need to remove a bottom trim piece as well. You should then be able to pull that the entire unit (including the white frame) out of the cabinet. I hope that this better explains the process. If you need more assistance, let us know.

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Lyle W -
Sears Technician
November 03, 2011
A:

I'll give it a try. Thanks Lyle. That's helpful.

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Matt -
November 03, 2011
A:

The problem was solved by resetting the fuse. The catch was that I had to take the entire unit (both ovens + frame) out of the wall and then remove a metal panel covering the reset button. When I pulled it out I couldn't see anything so ended up having to call service person.

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Matt -
December 06, 2011
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Q:

Kenmore Wall Oven does not work. Model 790.47772401

A:

Its great to see that you got a newer range and I am sure it will be fun to cook up some good eats. I am adding a link below in where you can download the owners manual and the installation manual to help you with properly installing your new appliance. I hope my link is useful.

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Joseph P. -
September 17, 2011
A:

Thank you for your question and I understand your concern.

Based on your symptom and details I must assume you know how to safely check voltages. The clock/power board must have the correct voltage supply in order to power up. If you can confirm 220 volts when measuring across the line one voltages (L1 BLACK)) and line two voltages (L2 RED)) and you can confirm 110 volts when measuring across the neutral (N WHITE) terminals and Red and White to Black then I must assume a faulty Power Board. I added a couple of images below of the wiring diagram to reference. NOTE: If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
September 20, 2011
A:

Hey guys thanks for the responses. I figured out the problem after some processes of elimination Saturday. I rent the house and the owners had a new electrical box put in outside to replace the old one that was inside the house. They ran new wire and breakers from the new box and just tied it in with the existing wire. Now as i spliced in the new 8ga oven wire i assumed everything was hooked up right outside but turns out it wasn't, the neutral wire was never hooked up in the electrical box, it was capped with a wire nut and shoved in the top so i hooked up the neutral wire and the oven works, no circuit board problems. Thanks again for the help though!

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devon hathaway -
September 20, 2011
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