Model #79042800501 KENMORE ELITE Counter Unit Electric

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Question and Answers

Q:

Is the price and or description correct for item 1? It shows it as the entire assembly (all boards, fan unit, etc.) for $488. This is p/n 318329600 79042800501 Kenmore Elite Electric cooktop

A:

Thanks for the inquiry and for using SearsPartsDirect.com. 
I've looked at both assemblies as well as the Kenmore Elite cooktop model, and the part numbers and pricing are correct. Sometimes complete assemblies will be offered at a price that's more competitive than purchasing the parts individually. It appears that these two part numbers have also been subbed in by the manufacturer to replace the originals which have been discontinued, so that could have some relevance as well. 
Suffice it to say, ordering 318329600 or rather the updated part number of 318329601 would be the most cost effective approach and will be accurate as the complete assembly and price. 
Hope this clarifies it and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
June 14, 2014
Q:

Replaced glass (ceramic) Cooktop, Now Touch Sensors not working well, Kenmore Elite Induction Cooktop

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Jackie S -
October 24, 2011
A:

By the way, I found this on another posting here: http://media.fotki.com/1_p,stkdbdfwgfwrwrkxgtqsskgwtqkq,vi/rbdsdwttqxbwfqqfdgwxrkfwfdsk/1/1303472/5961857/image5553416264273058761img-or.jpg It looks like mine. However, it still doesnt say anything about how the units are stuck to the underside of the glass. They were definitely stuck on a little, like the plastic kids stickers that you put on windows. I've thought about licking the sensor a few times :-).

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Ed -
October 24, 2011
A:

From your description, it sounds like the cook top has capacitance touch buttons for the controls but these buttons are not sensing the key touches properly. I can normally look up technical advice and information on the cook top but you did not supply a model number of your Kenmore Elite 30" Induction Cooktop. I recommend that you reply with that information and we will try to assist you further.

NOTE: This induction cook top is normally not an appliance that is easy to repair on your own. A service technician is normally recommended. That is why the glass cook top did not come with any instructions. You may consider having a service technician diagnose and repair this problem. Here is a link for the Sears Service website: Sears Home Services .

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Lyle W -
Sears Technician
October 25, 2011
A:

I gave up on this about 2 years ago and was about to give the cooktop away and thought I'd check here first. I did not see your post before now. The model number is 790.42800501, serial number Nf72316459. Except for the suspected missing surface prep info, it was a pretty easy job. I used to work on nuclear reactors :-)

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Ed -
September 28, 2013
A:

Ed: I must assume the touch sensor pads were working properly before removing and replacing the glass top. The wire connections connecting the glass top to the control board may not be making a good connection or your fingers do not have enough moisture in them for the capacitance touch glass top. Try wetting your fingers and see if they respond when touched. I added an image below that may be helpful. I suggest calling a service technician to diagnose and repair your induction cooktop.

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Joey S -
Sears Technician
September 30, 2013
A:

The touch controls were working before. I replaced the glass top because it cracked all the way across after someone sat on it at a party. When I hooked it back up, the left control was barely responding, but the middle and right one worked. I took it apart again, wiped the pad surfaces with a clean dry cloth, put it back together. The left control worked, the right one intermittently but the middle/main control takes about 20 to 100 touches before it turns "on", *then* I can test the right and left controls. When I first took it apart, the pads were lightly adhered to the underside of the glass. They left no residue when I peeled them off (peeled is an overstatement, they just resisted a tiny bit). Every successive time I've pulled them off, they come off easier/drier, so I think I'm missing some sort of mild adhesive/electro grease. I don't want to pay a service tech to come out and not know either. I'm guessing that if you guys don't know, a road tech won't know. Maybe I'm wrong. I'd gladly pay a couple hundred dollars to get it fixed but I don't want to spend time and money and it not get fixed.

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Ed -
September 30, 2013
A:

Ed; Try using the eraser of a pencil to clean the bottom of the glass top and the contacts where the two touch and make connections. No electro grease was used in production and should not be used. If cleaning the contact points between the glass and touch the touch controls does not help, it could have a faulty wire connection or a faulty side touch controls or a faulty main touch control. You could take the cook top in for an estimate and repair. Here is a link that will provide the nearest drop-off locations: http://services.sears.com/shs/category/repair You will need to copy and past the URL in your browswer.

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Joey S -
Sears Technician
October 01, 2013
A:

I didn't know dropping it off was an option. I think the link will be very helpful. Thank you. I'll post when i know more so others can see how this was resolved.

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Ed -
October 01, 2013
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Q:

Kenmore Elite induction glasstop range gives error codes E30 & E70, plus it will only beep even after hard reset. What does each code mean, & why two error code

A:

While your waiting on an expert response you could visit the Sears Home Services website to schedule service. I have provided the link below. Good luck! http://www.searshomeservices.com/

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Jacqueline S -
November 08, 2010
A:

The error codes E30/E70 implies the AC input voltage is too high.

NOTE: I do not recommend attempting to diagnose and repair your induction range or nor would I recommend attempting to check any voltages or components. Induction ranges are very complex electronic appliances.

I suggest calling a service technician to diagnose and repair your induction range. A technician would have to make the following checks listed below.

1. Measure the house voltage at the main incoming connections on the Filter Circuit Board, between terminals X1,X2 and X4,X5 the voltage should be 240 Volts AC � 10%.

2. Inspect electrical jumpers from X1 to X2 and X4 to X5.

3. Terminal X6 is your chassis ground wire.

4. If proper voltage is present, replace the Filter Circuit Board.

Call Sears at 1-800-4MY-HOME or 1-800-469-4663 to set up a service appointment.

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Joey S -
Sears Technician
November 09, 2010
A:

Joey S, I have the same E30 problem with my 790.42800501 Cooktop (no E70) I had a problem with my Kenmore oven (toasted bake element) and I shut off the breakers to both my oven and cooktop in order to replace my oven's bake element. Any time I bring the Cooktop's power back on, it beeps repeatedly with an error code of "30" and never stops. This happened a week ago and I was able to resolve it by quickly tripping the breaker off and back on to reset the computer, but it doesn't seem to help now. I have checked the jumper terminals. Terminal 1/2 (BLK) to 6 (GND) is 125V AC. Terminal 4/5 (RED) to 6 (GND) is also 125V AC. Voltage within the two power terminals is 250V AC. This would seem to me to be within normal tolerances, but what do I know? Maybe it's just high enough to freak out the range. Service data sheet (same as paper copy) under the cooktop: ftp://ftp.electrolux-na.com/ProdInfo_PDF/Lassomption/318200250.pdf Makes me really afraid that I am going to have to replace the filter circuit board. It's insanely expensive, all things considered... Not to mention a pain to get to. Any ideas?

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zborgerd -
February 06, 2011
A:

By the way... AC voltage in my home seems to get into the area of 127 V AC at the outlets at times. Power company's documents indicate that is at the edge of their "normal" tolerances. Maybe the cooktop disagrees?

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zborgerd -
February 06, 2011
A:

Zborgerd: The E30 fault code implies improper power supply (Too High) . It's likely due to the higher than normal voltage.

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Joey S -
Sears Technician
February 07, 2011
A:

Thanks Joey S. I'm trying to get the electric company out today to take a look. I'll keep you posted regarding the outcome.

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zborgerd -
February 07, 2011
A:

Just an update here. These cooktops have a terrible defect. The "filter" mainboard tends to exceeded its current limits and the built-in pcb fuse has fried. This "fuse" is a cost cutting measure that electolux used to save money that will cost you lots of money with repeat repairs. It will cost you about $450 plus labor to get repaired. To add insult to injury, most repair techs will not be familiar with induction range repair. I've now repaired mine twice for defects in this board. If you have a 2007-2011 Kenmore or Electrolux, or a current model Electrolux ICON, it ultimately WILL develop this problem. And Electrolux and Sears will already have your money and the warranty will have expired. Good luck to anyone who develops this problem. I'm on my second repair for mine.

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zborgerd -
July 22, 2012
A:

I just developed the same E 30 problem on my Kenmore 790.45003803 Induction Range after a storm with some flickering power. I tried resetting the unit a few different ways using the breaker, but keep getting the E 30 & one time got E 70 error code for the glass top burners. The oven part does currently work OK. It was mentioned that the problem most likely is the Filter Circuit Board. Is the built-in fuse on the circuit board user replaceable ? I do have a fair amount of skill in electronics repair. Is there a repair manual or procedure available to repair this problem ? Thanks for any help or advise anyone can give me....

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Joe -
October 30, 2012
A:

Joe: It sounds like Zborgerd can provide the information your looking for.

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Joey S -
Sears Technician
October 30, 2012
A:

Joey S is there a procedure to replace the Filter Board or what is the best way to open up the range to test the outputs as listed above. http://manuals.electroluxusa.com/prodinfo_pdf/Springfield/316904419.pdf --- Is this the correct service data sheet for my sears model # 790.45003803 ? it the only one I could find on-line - Please advise.... Thanks Joe

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Joe -
October 30, 2012
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