Model #79042003602 KENMORE PRO Built-In Oven, Electric

  • Control Panel
    3 Results
  • Upper Oven
    3 Results
  • Lower Oven
    3 Results
  • Doors
    3 Results
  • Wiring Diagram
    3 Results
  • Wiring Diagram
    3 Results
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Question and Answers

Q:

Kenmore Pro Dbl Oven 79042003602

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina -
February 15, 2013
A:

If the convection fan is not working I suspect the problem is with the Triac or the fan motor.  You will need a meter to check voltage to the fan to confirm the problem.  The fan is wired directly to 120 volts with the Tirac on the neutral side.  You can schedule a technician at the following link: Sears Home Services

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Fred M -
Sears Technician
February 17, 2013
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Q:

Kenmore Pro Dbl Oven 79042003602

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

Read More
Alina -
February 15, 2013
A:

I am sorry to hear the lower oven fan isn't working. Having a oven out can really limit what meals you can prepare. To determine if it is the fan or the switch, you will need to access the fan wiring and the thermal switch. Remove the wire connector and use an ohmeter to check the motor. Refer to the tech sheet for the proper reading. The tech sheet is usually on the back of the oven, or by the wiring. Check the terminals to the housing for shorts. If you have continuity, the motor has shorted out and needs to be replaced. To see if the motor is getting power, test the wire connector to the fan with the voltmeter. Some fans can be activated manually. If you can turn it on and it has voltage, then replace the motor. Next to see if the motor is getting power. Test the wire connector to the fan with the voltmeter.

Some fans can be activated manually, some automatically.  If the fan can be started manually, when you turn it on, you should have voltage. If there is voltage, replace the fan motor assembly. If the fan can only be started automatically, you will need to turn the oven on and wait.  When the fan is supposed to cycle on, you should have voltage. If not, then check the the thermal switch which is connected to the fan. If that has voltage, then replace the fan assembly. If the fan and the thermal switch are both okay, then you will probably need to replace the main control.

I have included the links for the motor and thermal switch for you.

Motor and Thermal Switch

Let us know if we can be of further assistance. Thank you for choosing Sears, we appreciate your business.

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Rachel Morgan -
Sears Technician
February 15, 2013
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Q:

Upper oven won't work after self-clean cycle

A:

I understand your Kenmore Wall Oven just stopped working after you used the self-clean cycle. I found a question in Manage My Life under the Answers button that is similar to the one you asked. This question will give you some detailed information which might be helpful to you while your waiting on an expert answer. I attached the link below, I hope this helps!!!!!!!!

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Raquel F -
September 22, 2010
A:

The "err" message is normally caused by moving the function knob to a different selection without turning the temperature knob to OFF.

The safety thermostat is designed to trip in order to protect the oven from a stuck relay on the control board that would cause an element to heat constantly. When the oven is heated to the extremely high temperatures used during the cleaning cycle, this safety thermostat will sometimes trip in certain situations. It is difficult to predict the exact cause of this nuisance tripping if everything is working properly. If the safety thermostat is not tripping during the normal use of the oven besides the self cleaning cycle, then the safety thermostat is likely okay. If the safety thermostat continues to trip, I recommend that you shut off breaker and access the safety thermostat on the back of the oven. Loosen or remove the safety thermostat and then place a metal washer between the thermostat and the oven wall. This will prevent the safety thermostat from being right against the oven wall. The safety thermostat will still perform properly to protect against a runaway temperature in case a relay fails but this adjustment will prevent nuisance tripping of this component. Any size of metal washer that will stay in place between the safety thermostat and the oven wall will work. You can buy a washer at your local hardware store if necessary. This tip will likely fix your problem. It is a common fix that is often used by a service technician to prevent this type of safety thermostat from nuisance tripping while maintaining the safety of the oven. If you are not comfortable with making this adjustment, I recommend that you have a service technician physically examine the oven and make this adjustment if necessary. Here is a link for the Sears Service website: Sears Home Services .

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
September 23, 2010
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