Model #79041023801 KENMORE ELITE Slide-In Range, Electric

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Question and Answers

Q:

oven flashes 99error on display 79041023801 Kenmore Elite Electric range

A:

Having a properly working oven is very important. I did some research on your model number but was not able to find information on the error code. Your expert will be able to help answer your question. It may take 24-48 hours. I do hope that everything works out on the range.

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Marc -
December 31, 2012
A:

Thank you for your question and I understand your concern.

The F99 fault code is not shown in the technical data sheet but generally speaking F9x indicates a latch motor problem or door lock assembly. This could possibly caused by glitch in the electronic oven control board too.

Since it's an intermittent issue, it could have loose wire connection, faulty door lock assembly or electronic oven control. It will be very difficult to diagnose which component or issue is causing the intermittent fault code to display. I strongly suggest calling a service technician to diagnose the cause of the F99.

You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
January 02, 2013
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Q:

Display lights on Kenmore Elite range not all working

A:

The lights on the oven not working can be problematic. I found some information for you that I am really hoping will help you with the oven. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope that this will help you out.

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Marc -
September 23, 2012
A:

It is likely that the electronic oven control board (part 316577015 -- around $150) and the user interface control board for that burner (part 316575430 -- around $80) will need to be replaced. You could probably order those control boards and replace them yourself but I have a recommendation that may be better. I recommend that you consider purchasing a Sears Service Smart Protection Agreement to cover this repair. That agreement can be purchased on an appliance that is in need of repair. The cost for your range would be around $250 (close to the cost of the control boards that probably need to be replaced). That Service Smart agreement would cover parts and labor for this initial repair up to a limit of $500 for parts and labor. The labor for replacing those components would probably be about $150. I anticipate that this repair would cost less than $500 based on your symptoms. If the repair runs over the $500 limit, then you can pay the extra cost of the repair if the amount is reasonably small. If the amount of the repair is way over the $500 limit then you can pay the extra cost of the repair over $500 or you can get a $500 credit for a new range at Sears. That Service Smart agreement would continue to cover the range for 1 year. Any single subsequent repair would have the $500 limit for parts and labor per repair call. If this type of service agreement would fit your needs for that repair, then you can call Sears at 1-800-469-4663 (1-800-4MY-HOME) to discuss the details of that agreement and purchase it if necessary.

If you choose to order that parts yourself, you can buy them through this page: Kenmore Elite Range Model 790.41023801 Parts . Those parts normally have a 90 day warranty.

Be sure that you shut off the house circuit breakers for the range before accessing internal components if you replace those boards yourself.

You can access those control boards in the console by pulling the range out of the cabinet (with the power shut off). Remove the screw on each side that secures the glass control panel to the console. That screw is highlighted in the image below. Once you remove that screw, you can carefully fold that glass control panel out to access the control board. Carefully note the wiring connections on those control boards before removing wires. Remove the wires and replace those control boards. Reassemble the range.

If hope that this information helps. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
September 25, 2012
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Q:

how do you get the bulb out of the 790.41023801 slide in oven? does it have a ceramic base or metal prongs?

A:

When replacing a major part on your range I know how useful it can be to have detailed information to help you with your project. While you are waiting for your expert answer, I did manage to find a link that will provide you with some good information to help you with your project. I hope my link is useful.

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Joseph P. -
June 01, 2011
A:

Thank you for your question and I understand your concern.

It has metal prongs and it should simply pull down and out. I added an image of the bulb below.

Be sure to use gloves when handling the new bulb. You do not want to contaminate the bulb with any body oils or it will cause the bulb to burn out prematurely.

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Joey S -
Sears Technician
June 02, 2011
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