Model #77542 SEARS Tents

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Question and Answers

Q:

refrigerator lights don't shut off

A:

When the lights in the Kenmore refrigerator will not turn off when the switch is pushed in, it seems to an issue with the switch. The link provided below is on a similar issue with another refrigerator. Hope this is helpful while an expert responds to your model.

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Anna T -
October 21, 2012
A:

Please supply the full model number of your appliance. It will start with 3 digits followed bya a period. (eg 795.) This will allow more precise responses.

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biguggy -
October 21, 2012
A:

Thank you for your question. I can understand your concern about the lights staying on. The information you have received is correct. This fridge does appear to be on the list of affected models. If you would like more assistance, reply to this thread and please include the complete model and serial number and I will assist you further.

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Scott D -
Sears Technician
October 23, 2012
A:

Scott, We have a 795.77309601 refrigerator, in which the light does not shut off when the door is closed. I understand this is a extended warranty issue.

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Henry -
November 25, 2012
A:

P.S. Serial number 804MRSS00214

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Henry -
November 25, 2012
A:

Henry, there is an extended warranty on some models. Unfortunately, the serial number of your unit is out of the listed range (802MR). However, it's very close and I would suggest having a tech check it and see if it may still be covered. You can call 1-800-469-4663 to schedule a tech to come out.

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Scott D -
Sears Technician
November 26, 2012
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Q:

Since I can't remove my old water filter from the refrigerator, I cannot replace a new one. What do I do?

A:

The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a question that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
September 18, 2011
A:

You will have to remove the water filter to be able to replace it. Sometimes the filter can't be removed from the filter housing, and you have to replace the filter housing and the filter.

If you will reply on this thread and include the complete model of your refrigerator, I will be glad to help.

The model of the refrigerator is on the inside walls or ceiling of the refrigerator section.

You can get a Sears technician to replace the water filter for you at Home Services

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Jimmy K -
Sears Technician
September 20, 2011
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Q:

Why won't the light bulbs work in my refrigerator?

A:

There have been some issues with the lights in some models. There is a new light socket harness assembly # 6621JK2003B that will need to be installed and in some models the main board also needs to be replaced. To determine if your refrigerator falls in the range, to have the board replaced requires a complete model and serial number. If it does, there is also a 3 year extended warranty from the date of purchase on this repair only but a technician will have to make the repairs. To determine if your refrigerator falls in range, please resubmit your question, with a complete model and serial number. I'm also listing a site you can check, to have a tech come out to repair this. Here is a link for the website: Sears Home Services . If you need more assistance, please resubmit your question, with additional details.

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Scott D -
Sears Technician
March 22, 2010