Model #7251 ALL BRANDS Carrier

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Question and Answers

Q:

Need part number and ordering info. for the spin control solenoid for Kenmore belt drive clothes washer Model 8238011

A:

Having a properly working washer is very important. I found some information for you on Sears Parts Direct that I am hoping will be able to help you. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope that this will help you with the washer.

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Marc -
December 30, 2012
A:

Marc Thanks for the info. Think I'll wait for the expert response (not to suggest you're not an expert however). Just need to confirm the part number b/4 ordering. Was previously told I needed a Drain pump to solve this problem, which I went ahead and ordered for $82.80 last Friday. When I realized I had ordered in error, contacted Sears again in Arizona yesterday, only to find out while this pump hadn't shipped yet, it was in processing, and too late for me to cancel the order. Obviously my mistake. But I don't want to order prematurely again. Thank you Jay

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Jay -
December 30, 2012
A:

Hello Jay!

I understand that this is a very important part to have working properly on the washer. I did try that model number for you, Jay and it actually did not pull anything up for me. The full model number will begin with three numbers, a dot, followed by more numbers. It should look like "xxx.xxxxxxx". May I please have the full model number, Jay? If you need further assistance on finding the full model number, feel free to chat in with us from Searspartsdirect.com!

Thanks for choosing Sears! -Melody

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Melody D -
Sears Technician
December 31, 2012
A:

Sorry but I don't find that series of numbers as you describe. Here's what I see on the machine, which I hope makes some sense to you; Kenmore 80 series Heavy Duty Plus. Also, number 8238011, which Michelle in Sears Arizona said was the model number of my washer. There are also other numbers such as 10 60 120 ; C54103098; and 379385. Hopefully this helps. Thank you Jay

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Jay -
December 31, 2012
A:

Thanks Jay! I have found your model here, the full model number is 110.82380110. That model number is searchable on the site Searspartsdirect.com. I have also found the solenoid for you, the part number is 89346 and it is only 72.51 before shipping and taxes. Thanks for being patient with me! And also thank you for choosing Sears! -Melody

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Melody D -
Sears Technician
January 02, 2013
A:

Thank you Melody However,as you suggested, I went into Searspartsdirect.com and entered the full mdl. # 110.82380110, which was recognized, but received message 0 parts found for part # 89346 solenoid. Pls adv if I entered the correct number. Thank You

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Jay -
January 03, 2013
A:

Hello Jay! I am sorry we are having some trouble finding the part. I have included links below to view the part in the parts diagram and in a site search! In the washer parts diagram titled water system parts, in the second link, the solenoid is key number 13. I do hope this helps you, Jay! Thanks, Melody.

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Melody D -
Sears Technician
January 03, 2013
A:

Hello Melody Thanks for the info. Am a bit confused though. First link you suggested shows part # 89346 (the original # you suggested) The second link references part # 86798. Pls adv which is correct. Hate to order wrong one ( Am presently waiting for the delivery of a discharge pump which I was advised to order by Michelle @ Sears in Arizona, only to discover this was incorrect advise. When I phoned Sears the next day, was advised that while the unit had not shipped as yet, it was "in process" and the order could not be cancelled. This is why I just want to make certain I'm ordering the correct part this time) Thank you again. Jay

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Jay -
January 03, 2013
A:

Hi Jay! I understand your concern to get the correct parts. If you will notice in the second link that part number 86798 substitutes into part number 89346. It is the correct part, just 86798 is the origional part number and 89346 is now the new part number. If you are looking at key number 13 in the second link, it says this part is subsituted to 89346 and then it gives an option of "learn why" if you would like more information on the part substituion feel free to click that! The first link that I sent you only showed the part number 89346 becuase that is what I searched instead of searching 86798. I am sorry about that Jay! I have included a link to view my new search below. Thanks, Melody

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Melody D -
Sears Technician
January 03, 2013
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