Model #7218815180 KENMORE Countertop Microwave

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Question and Answers

Q:

Microwave runs, but no longer cooks 7218815180 Kenmore Kenmore microwave oven

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry it has stopped cooking. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician. 
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.

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Rachel Morgan -
Sears Technician
January 03, 2015
Q:

Microwave Oven model 721.8815180

A:

I understand that your microwave oven has stopped working. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below if you are interested in viewing. I hope the link that I provided is helpful. Have a great day.

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Alina F. -
May 26, 2011
A:

Thank you for your question and I understand your concern.

If the unit is totally dead then the most likely cause is a blown line fuse.

NOTE: Microwaves inherently store huge amounts of voltage even when unplugged from the power source which can cause severe bodily injuries or could be fatal. Microwaves should only be serviced and repaired by service technicians with the proper training and experience. DO NOT attempt to access and replace the line fuse, call and schedule a service technician to diagnose and repair your microwave.

You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
May 27, 2011
A:

I have this Model number and don't have a manual..Anyone give me instructions on how to set the Power Control annd the Temp Control??

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Ken -
August 30, 2012
A:

Ken: The User's Manual is no longer available and we do not have a copy of it.

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Joey S -
Sears Technician
August 30, 2012
A:

Joey, do you know anything about how to set the Temp Control and Power Control??

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Ken -
August 30, 2012
A:

Ken: There should be power level button you would select either before or after to you program the cook time. The power level wil likley be as 9 or 90 for 90 % power, 8 or 80 for 80 % power. You will push a digit after pressing the power level button. The temperature control would be used only when using the meat probe. Take a look at the Manual it may help or be close to same as your model. Here is the URL to put in the browser. http://www.managemylife.com/mmh/owner_manuals/21659/KENMORE-ELITE-Microwave-Hood-Combo-L0809004?brand_name_search=721.88502800+

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Joey S -
Sears Technician
August 30, 2012
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Q:

How do I uninstall my over the range microwave?

A:

First, disconnect voltage to the microwave. Open the cabinet above the microwave & remove the 2 mounting screws that go down into the microwave top panel. Be sure you have someone to help you lift the unit once it’s loose. You can now remove the mounting plate & duct work if needed.

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Fred M -
Sears Technician