Model #72180883400 KENMORE ELITE Microwave/Hood Combo

  • Door Parts
    3 Results
  • Controller Parts
    3 Results
  • Oven Cavity Parts
    3 Results
  • Latch Board Parts
    3 Results
  • Interior Parts 1
    3 Results
  • Interior Parts 2
    3 Results
  • Installation Parts
    3 Results
  • Wiring Diagram
    3 Results
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Question and Answers

Q:

code 72180883400 Kenmore Elite Microwave hood combo

A:

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Samantha A -
Sears Technician
March 21, 2014
Q:

Kenmore microwave

A:

I understand you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. This repair should be done only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. It may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost. I have also added a link on the error code F9.

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anna -
June 19, 2013
A:

Thanks for contacting ManageMyLife.com. I am sorry you are having a problem with the microwave. We do not give out much repair information on microwaves because of the dangers of repairing them. The microwave generates extremely high voltage. The capacitor can store this voltage even when the unit is unplugged. Any repairs to the door or handle could cause leaks in the door. Changing the inside light could cause leaks and many more issues. These are all extremely dangerous. I hope you understand our policy on microwaves. Our number one concern is your safety. It is strongly recommended to have the microwave repaired by a service technician. You can have the microwave repaired at your home by a Sears technician. Just visit SearsHomeServices.com to set service. Prices vary by area so it's best to get the estimate or trip charge through Sears Home Services.

 

Another option you may consider is purchasing a new one. The price of microwaves has gone down a lot in the last few years. Please click here to view all of the microwaves we offer on Sears.com.

 

Please feel free to let me know if you need further assistance.

 

Thank you for using ManageMyLife.com.

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Jonathan B -
Sears Technician
June 20, 2013
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Q:

replace microwave handel

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Priscilla V -
January 10, 2012
A:

I still want the instructions. When I purchased the microwave handle, I asked the Sears Rep can I handle this installation. She said yes, that the handle was simply held by two screws (which it is from inside the door). Please send me the specific instructions for access to the handle screws (disassemble the door to access the screws). Regarding replacement of the unit , that is rediculous. A $45 plastic handle broke, I need to reattach it. l

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john -
January 10, 2012
A:

I still want the instrucions. Please reply, when I brought the handle a Sears rep stated that the handle can be replace by the customer. Again please sent the instuctions to disasssemble the back of the door to acess the screws which hold the door handle. Thank you JOHN LORENZ

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john -
January 10, 2012
A:

Thank you for your question.

Replacing a door handle on most appliances is no big deal but a microwave is not the usual appliance. Replacing the door handle is a repair that should only be completed by a service technician. Disassembling the door would involve removing the microwave shielding components. A technician will need to remove these parts, replace the handle, and then reassemble the door. A microwave radiation leakage test must be performed on the door using proper testing equipment before the microwave can be safely returned to service.

I recommend calling a service technician to install the door handle. You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
January 10, 2012
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