Model #72180833500 KENMORE ELITE Microwave/Hood Combo

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Question and Answers

Q:

part availabilty 72180833500 Kenmore Elite Microwave - range hood

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your microwave. Upon researching model 72180833500; the microwave front door panel has been discontinued and is no longer available, we do not have a replacement substitution.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
March 10, 2015
A:

Hi, I have a question about this model. The charcoal filter cover is broken on my unit. where can I get a replacement? _JOel

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joel -
July 06, 2015
A:

I also own the Kenmore Elite Microwave #72180833500. I have owned this unit for 7 years and have had to replace the vent cover before. It is broken again and the part is no longer available. I also have the Kenmore Pro series wall oven and cooktop. Parts that I need for these 2 items are also no longer available. What happened to the Sears from years ago that always had everything you needed. Very disappointed with there service and parts replacement. No longer will I be a Sears appliance buyer. What is more troubling is that they don't offer to do anything to make it work for you. Like the answer to CarlosZ-I trust this information will help you. Obviously this was a huge help for him.

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Jim -
October 20, 2015
A:

I also own the Kenmore Elite Microwave #72180833500. I have owned this unit for 7 years and have had to replace the vent cover before. It is broken again and the part is no longer available. I also have the Kenmore Pro series wall oven and cooktop. Parts that I need for these 2 items are also no longer available. What happened to the Sears from years ago that always had everything you needed. Very disappointed with there service and parts replacement. No longer will I be a Sears appliance buyer. What is more troubling is that they don't offer to do anything to make it work for you. Like the answer to CarlosZ-I trust this information will help you. Obviously this was a huge help for him.

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Jim -
October 20, 2015
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Q:

Rotating glass plate 721.80833500

Q:

Stops after 35 - 40 seconds 72180833500 Kenmore Elite Microwave - range hood

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician.
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service.
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.
 

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CarlosZ -
Sears Technician
August 13, 2015

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