Model #72180832500 KENMORE ELITE Microwave/Hood Combo

  • Door
    3 Results
  • Controller
    3 Results
  • Oven Cavity
    3 Results
  • Latch Board
    3 Results
  • Interior Parts I
    3 Results
  • Interior Parts Ii
    3 Results
  • Installation Parts
    3 Results
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Question and Answers

Q:

microwave heating erractically 721.80832500

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry it is heating erratically. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician. 
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.
 

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Rachel Morgan -
Sears Technician
June 10, 2015
Q:

microwave does not run 72180832500 Kenmore Elite Microwave - range hood

A:

Thank you for choosing SearsPartsDirect. I know how much a time saver a microwave is and know you want to get it working quickly. In this case, I would suggest you have a qualified technician test or replace the unit.

Unfortunately, we cannot give advice on repairing or troubleshooting the microwave because they contain high voltage internal components that can retain lethal electrical charge even when the microwave is off. So for safety reasons I would recommend having this repair done by a qualified technician. You can schedule service at www.Searshomeservices.com

Thank you for your understanding on the situation. Have a great day.

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Benny23 -
Sears Technician
April 06, 2015
Q:

Can i buy a replacement glass dish for my Kenmore elite microwave? 72180832500 Kenmore Elite Microwave - range hood

A:

Before spending any money on parts that you may not need, its a good idea to get confirmation on the part that you are ordering for the Kenmore microwave. An expert will verify this information and respond within two business days.

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Anna T -
November 06, 2012
A:

Thank you for your question and I understand your concern.

The glass tray is key #3002 as shown in parts diagram at Sears Parts Direct which is part #3390W1A033A.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
November 07, 2012
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