Model #72180602500 KENMORE Microwave/Hood Combo

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Question and Answers

Q:

Cooktop light replacement bulb 72180602500 Kenmore Microwave venthood combination

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear that the bulb went out after such a short period of time, I know how frustrating that is to have occur.
The bulb for the underside is part number 383EW1A077B.  Just be sure that you do not handle this halogen bulb with your bare hands, the oil from your skin will prematurely cause the bulb to go out. I would recommend using a paper towel, or plastic gloves when you go to install it. 
For convenience, I have provided a blue link below that you may click on to be directed to the SearsParts site to view and purchase the needed bulb.

Underside Bulb for Model 72180602500

Hope this helps and thanks for using SearsPartsDirect.com.

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Jeff Wallace Sr -
Sears Technician
May 19, 2014
Q:

It won't heat. But every else works. 72180602500 Kenmore Microwave venthood combination

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Kenmore Microwave. I am so sorry to hear it doesn’t heat. I know what a time saver the microwave is and know you want to get it working again quickly. In this case, I suggest you have it tested and repaired by a qualified technician.

 

We do not give advice on repairing microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the outlet. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

 

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.

 

Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs. Thank you for choosing Sears and using our SearsPartsDirect.com service.

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Rachel Morgan -
Sears Technician
October 30, 2013

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