Model #72180594402 KENMORE Microwave/Hood Combo

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Question and Answers

Q:

light assembly still not working with new bulbs abd wiring harness 72180594402 Kenmore Microwave

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Microwave. I am so sorry to hear that the microwave has stopped working. I know what a time saver the microwave can be and how inconvenient it is when it isn't working. 
 
I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME(1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.
 

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Natasha12 -
Sears Technician
April 28, 2014
Q:

Microwave oven will not heat & the turn table won't spin either.......... 721-80594402

A:

Thanks for the inquiry and for using SearsPartsDirect.com.

I know what a time saver the microwave can be and how inconvenient it is when it isn't working.

I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can have it repaired at your home by a Sears technician by calling 1-800-469-4663. You can also click HERE to schedule an appointment online. Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future.

Thanks for using SearsPartsDirect.com.

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Jeff Wallace Sr -
Sears Technician
February 10, 2014
Q:

Light assembly under microwave 72180594402 Kenmore Microwave

A:

Thank you for contacting SearsPartsDirect.com with your question about you Kenmore Microwave. I am so sorry to hear the light assembly under the Microwave needs to be replaced. I know how convenient the lighting is over the stove. I will be happy to help you with this. I have included the links to order the parts for you.

 

Light bulbs for Microwave model number 72180594402. They come individually. If you need to replace both of them, be sure to order two.

 

Lamp Holder for Microwave model number 72180594402. They come individually. If you need to replace both of them, be sure to order two.

 

Light Assembly Wiring Harness for Microwave model number 72180594402.

 

While you are working on the lamp assembly, I recommend you also complete some preventative maintenance and replace the filters. I have included those links for you also.

 

Grease filters for Microwave model number 72180594402. You will need two of these filters.

 

Charcoal Filter for Microwave model number 72180594402. The microwave only uses one of these filters.

 

I hope this answers your questions. If I can be of further assistance please respond to this thread. Thank you for choosing Sears, we appreciate your business.

 

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Rachel Morgan -
Sears Technician
October 05, 2013

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