Model #72180592402 KENMORE Microwave/Hood Combo

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Question and Answers

Q:

EPLACED THE BULBS UNDER THE THE MICROWAVE WITH 130 VOLT 40 WATT. THEORIGINAL BULBS WERE 125VOLT AND 30 WATTS . WOULD THAT .MAKE A DIFFERENCE? 72180592402 Kenmore Microwave

A:

Thank you for choosing sears I would be happy to help you with your microwave. Upon researching model 72180592402;  we recommend you use the manufacture approved replacement bulbs #6912W1Z004B. This unit has not been made to work with any other bulb speciation other than the suggested bulb by the manufacture. We cannot ensure that the unit will work properly or not cause a problem when using a different bulb than intended.

I trust that this information will help you, thank you have a great day.    

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CarlosZ -
Sears Technician
May 17, 2015
Q:

Whats wrong here 721.80592402

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com
 
I am sorry and do understand your frustration when
 
Glad to help out.   Im  looking at your Kenmore Microwave model number  721.80592402.

Thank you for contacting SearsPartsDirect.com with your questions about your Kenmore Microwave. I am so sorry to hear it has problems of not warming the food. I know what a time saver the microwave is and know you want to get it working again quickly. In this case, I suggest you have it tested and repaired by a qualified technician.
 
 We do not give advice on repairing microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the outlet. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.
 
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.
 
 
 

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Larry L -
Sears Technician
May 15, 2014
Q:

Built in microwave question

A:

Diagnosing a Microwave issue can be difficult. While you wait for the expert to review your model, you can check a similar question from a previous expert post if you like. I attached the link below. If you do decide to have a technician diagnose and make repairs, an option is to visit Sears Home Services and use the handy scheduler.

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Priscilla V -
August 17, 2011
A:

Thank you for your question and I understand your concern.

You microwave is rated at 1000 watts. I would rate your microwave as being in the middle of the line.

I added a link to Sears.com with over the range microwaves to view if you would like to shop for one.

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Joey S -
Sears Technician
August 19, 2011
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