Model #72180409400 KENMORE Microwave/Hood Combo

  • Door Assy
    3 Results
  • Controller
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  • Oven Cavity
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  • Latch Board
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  • Interior Parts 1
    3 Results
  • Interior Parts 2
    3 Results
  • Installation Parts
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  • Wiring Diagram
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Question and Answers

Q:

remove and replace door 72180409400 Kenmore Microwave/hood combo

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry the door needs to be replaced. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician. 
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.
 
 

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Rachel Morgan -
Sears Technician
January 19, 2015
Q:

Kenmore microwave hood combination repair

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Alina F. -
December 20, 2011
A:

Thank you for your question.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Depending on the age and the condition, you might consider purchasing a new microwave. Please click here to see the units we offer now.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 20, 2011
A:

Thank you for your question.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Depending on the age and the condition, you might consider purchasing a new microwave. Please click here to see the units we offer now.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 20, 2011
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Q:

Why is my over-the-range Kenmore microwave 721.80409400 making an intermittent loud noise, and smoke from the vent area?

A:

Microwaves are great in the kitchen and sooner or later build up grease and particles in the filters due to the heavy use. If you do need to replace the filter, a easy way to find and order is Sears Parts Direct. I attached the link for your model below. I also searched for a similar issue and found a previous expert post that may help even though it is a slightly different model. You can do the quick checks if you like while waiting for the expert. Hope this information helps clear the air.

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Barbara H. -
March 13, 2011
A:

The noise and smoke from the vent area may be due to a short in the wiring located through the vent area, or could be related directly to the filter not being replaced. I would recommend replacing the charcoal filter first, and then if the problem persists, have a licensed professional diagnose and repair the microwave. I believe this is something that would be worth fixing.

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Kay W. -personal Solutions manager -
Sears Technician
March 15, 2011
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