Model #72168360790 KENMORE Countertop Microwave

  • Door
    3 Results
  • Control Panel
    3 Results
  • Oven Cavity
    3 Results
  • Oven Interior (i)
    3 Results
  • Oven Interior (i)
    3 Results
  • Switches
    3 Results
  • Base Plate
    3 Results
  • Wiring Harness
    3 Results
  • Circuit Board
    3 Results
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Question and Answers

Q:

I need some instructions for my Kenmore countertop microwave/convection oven. The model number is 721-68360790

A:

I was able to load the manual with no problem, maybe you can try one more time and it will load easy. I have attached your manual in the link that I have provided below. I hope you are able to view it.

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Alina F. -
November 27, 2010
A:

I just can't get my adobe reader to work. Could you look on p. 18 and just tell me how to use the convection cook feature. I just want to bake a couple of side dishes for dinner tomorrow. Thanks so much.

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Lynette -
November 27, 2010
A:

Sorry to hear that you are having trouble downloading the manual. I provided page 18 in the first image below. The second image shows several other pages that might be useful.

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Lyle W -
Sears Technician
November 29, 2010
A:

I am having a problem with this model Kenmore Microwave. I would like to look through the manual under trouble shooting to see if I can find the reason and solution for my problem

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Miriam D. Raney -
June 25, 2013
A:

Miriam; I added a link below to the Owner's manual. You can also down load the Owner's Manual at Manage My Life by clicking on Manuals and entering the model number. Copy and paste the URL below in the browser and press enter. It will take a few seconds to load the Owner's Manual. http://www.managemylife.com/mmh/lis_pdf/OWNM/L0711259.pdf

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Joey S -
Sears Technician
June 25, 2013
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Q:

721.68360790 microwave, convection oven runs for 5 minutes as a convection oven then shuts off and displays "FI", what is it telling me?

A:

Error codes can be very confusing. The manual isn't always helpful for error codes. I did some checking and located a similar question that may help explain while you wait for the expert response. I attached below. If you would like to schedule a technician, the Sears Home Services scheduler below can help. I hope this helps answer your question.

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Barbara H. -
July 01, 2012
A:

That FI or F1 error code indicates that you have a problem with an internal sensor in the microwave/convection oven. That type of internal component failure will need to be diagnosed and repaired by a service technician. Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing a sensor, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can carry the microwave into your nearest Sears Repair Center or Sears store for service. Here is a link for the Sears Service website that has information on service locations: Sears Home Services . We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
July 05, 2012
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Q:

Kenmore convection microwave model 721.68360790. Beeper still works but very very low in sound now. Is there a part i can replace so I can hear it again?

A:

Hello, I see you need to replace the beeper for your microwave. While you are waiting on an expert you can visit our PartsDirect.com website. I attached the link below. Hope this helps!

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Dezeray S -
July 27, 2010
A:

I am sorry you are having this issue with your microwave. It sounds like the PCB control board will need to be replaced. The speaker that makes that sound is a composite component on the control board.

  • Because of the inherent high voltage danger of servicing microwaves, we recommend that you have this unit serviced by a qualified technician.

Here is a link for the website: Sears Home Services .

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Sam A -
Sears Technician
July 28, 2010
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