Model #72166022500 KENMORE Countertop Microwave

  • Door Parts
    3 Results
  • Controller Parts
    3 Results
  • Oven Cavity Parts
    3 Results
  • Latch Board Parts
    3 Results
  • Interior Parts
    3 Results
  • Base Plate Parts
    3 Results
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Question and Answers

Q:

Microwave door very hard to open. 72166022500 Kenmore Microwave

A:

Thanks for the inquiry and for using SearsPartsDirect.com. 
I am sorry to hear of the issue you are having opening the microwave door, I know how inconvenient that is to have occur. 
I suspect the issue is emanating from either the latch, latch spring, or latch board on the unit, or a combination thereof. I have provided blue links to the parts below:

Latch for Model 72166022500

Latch Spring for Model 72166022500

Latch Board for Model 72166022500

I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can have it repaired at your home by a Sears technician by calling 1-800-469-4663. You can also click HERE to schedule an appointment online. Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future.




 

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Jeff Wallace Sr -
Sears Technician
March 27, 2014
A:

I'm having exact problem. Did you get yours resolved? I'm female and need to DIY with this due to lack of funds so I would appreciate your reply!

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Lisa -
September 27, 2015
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Q:

The lights come on but my microwave won't work.

A:

Microwaves are very helpful especially for one minute meals so when it starts to mess up it can get quite annoying. I was researching your question in the Manage My Life website on Microwave and found a great link. I attached the link below. Hope this helps!

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Dezeray S -
November 22, 2010
A:

Thank you for your question.

I am sorry you are having problems with your microwave. The microwave does not have a reset on it. You can try to unplug it for 5 minutes and check the operation. If the microwave still does not work, you need to have a service technician come out. Because of the extremely high voltage a microwave generates and can store even when unplugged, we do not give repair information on them. We strongly recommend having a service technician replace the control of the microwave. I hope you understand we do not want a customer getting serious injured or worse. We will gladly give repair advice on all other appliances. You can have the microwave repaired at your home by a Sears technician. Here is a link for the website to set up service: Sears Home Services .

Thank you for using Manage my life

Mark T.

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Mark T -
Sears Technician
November 23, 2010
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