Model #72163764300 KENMORE Microwave/Hood Combo

  • Door Parts
    3 Results
  • Controller Parts(1)
    3 Results
  • Controller Parts(2)
    3 Results
  • Oven Cavity Parts
    3 Results
  • Latch Board Parts
    3 Results
  • Interior Parts(1)
    3 Results
  • Interior Parts(2)
    3 Results
  • Installation Parts
    3 Results
  • Wiring Diagram
    3 Results
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Question and Answers

Q:

microwave bulb

A:

It makes perfect sense, on it's face, not to call a technician to change a light bulb. Your situation might be the one exception. I recommend that you have a service technician assist you in this replacement. You may still receive instruction on the minor repair but I like to error on the side of caution. Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. I will forward your question to an expert who will investigate the matter further and get back to you. You will hear from them within two business days if not sooner. Until you hear from us, have a nice day.

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Henry -
May 19, 2013
A:

Thank you for submitting your question. I understand your concern. Henry has provided the correct information regarding microwaves. Interior light bulbs are meant to be changed by technicians and exterior light bulbs (underneath for stove) is meant to be changed by the customer. Microwaves are a safety hazard and we do not recommend them as do it yourself repairs. It's for these reasons that Manage My Life is unable to assist customers in microwave repairs or troubleshooting. I recommend scheduling for service. I apologize for any inconvenience. Thank you for using Manage My Life.

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Tykara -
Sears Technician
May 20, 2013
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Q:

Troubleshoot a microwave hood comb.

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Joseph P. -
December 18, 2012
A:

Thank you for your question.

I know it is frustrating when the microwave quits. If the unit blanks out completely when this happens I recommend checking the power at the outlet first. To do that, plug in a lamp in the other receptacle on the outlet. Then turn the lamp on and start the microwave. If the lamp blinks when the microwave turns off I recommend having an electrician come out and repair the outlet. If the lamp does not blank out I suspect there is something wrong inside the unit. I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 19, 2012
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Q:

replacement part assistance needed. Cooklight bulb, cover and cover screw

A:

When it comes to finding what parts are available and cost for them a great place to search will be Sears parts direct. I have posted a link below that can help you. Hope it helps!

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Maira -
December 29, 2010
A:

thanks - this is a helpful link - but without the part number - it is hard to find jsut what I need. Is there somoewhere I can go to get the part numbers for the parts I am missing?

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BirdBrain56 -
December 29, 2010
A:

Thanks Maira - this is a helpful link - but without the part number it is difficult to use this sitre (at least for the particular parts I need) without the part number. There is no picture for the light cover, there are many, many bulbs and I can only find a tapping screw - which I don't think is right. Is there a parts list I can check? Can someone help me the part numbers?

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BirdBrain56 -
December 29, 2010
A:

You can see a parts diagram and list for your microwave at [www.partsdirect.com?sid=MMLxexpertxmerch]. Select the "oven cavity parts" page. The parts you need are items 5036, 3028, and W109.

The part numbers and prices for the bulb, light cover, and light cover screw are below.

22 721 6912A40002A 1 $4.99 72163764300 LAMP 22 721 3550W2L001A 1 $4.15 72163764300 COVER, LAMP 22 721 1TTL0402818 1 $3.06 72163764300 SCREW

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Jimmy K -
Sears Technician
December 30, 2010
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