Model #72163762300 KENMORE Microwave/Hood Combo

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Question and Answers

Q:

is this model considered at front venting microwave 72163762300 Kenmore Microwave hood combo

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about the venting for Kenmore microwave/hood combo model 72163762300. I will be happy to help you with this. 

This microwave/hood combo can be set up for three different types of venting. The front venting is used when you do not want to vent the microwave to outside. The air will be recirculated back into the room through the front grille above the microwave. When using this type of venting you will need to install the charcoal filters. They remove the food odors before venting the air back into the kitchen.

The other options are to vent the air outside of the house. You can set it up for wall venting which would require duct work to vent the air out of the wall behind the microwave. The other option is to vent the air through a duct in the roof (top venting).  None of these venting options work together. The blower assembly in the microwave has to be turned in the direction of the venting selected. The information on this will be in the installation instructions that come with the microwave. 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 
 

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Rachel Morgan -
Sears Technician
March 23, 2015
Q:

Repair vs replacement

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Joseph P. -
October 29, 2012
A:

I had the Sears repairman there today, that is how I found out that for second time the magnatron & inverter need to be replaced for cost of $523. Since same parts were replaced 2 yrs ago (just a month past it's 5 yr warranty) and now need replacement again I am suspicious these parts are defective and the factory just keeps recycling them as this model is discontinued. There were no storms or power surges (we have whole house surge protector from utility company to protect our appliances). So why do these parts keep failing with routine use of family of 2 people? Now more good money after bad. I have already looked at new ones on site and reviews of their performances are mixed. Seem better to get a hood installed and put a cheap microwave on counter.

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Rita Scull -
October 29, 2012
A:

I am not aware of any defects in the parts or components in that model of microwave. That model is approaching the end of its useful life. In this situation, I recommend that you consider replacing the microhood or installing a range hood and using a countertop microwave. If you decide to replace the microwave, then you can consider this 36" model: KitchenAid 36" 2.0 cu. ft. Sensor Microhood Microwave Oven Model KHMS2056SWH . Here is an installation guide for that model that provides dimensions and cabinet cut-out requirements: Installation Instructions .

I hope that this information helps. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
October 31, 2012
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Q:

Ultra wave microwave hood combo

A:

Proper venting is important in the kitchen. I was able to locate a similar question with information that may help while you wait for the expert response. I attached to the link below. I hope this helps clear the air.

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Barbara H. -
July 13, 2012
A:

Thank you for your question and I understand your concern.

Blocking off the front will not likely help and I do not recommend doing so. Blocking it off could result in restricting air flow to the cooling fan and internal parts. If the damper door directly above the microwave is not opening fully or is binding, it too can restrict the exhaust air flow to the duct.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
July 17, 2012
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