Model #72163669300 KENMORE Microwave/Hood Combo

  • Door Parts
    3 Results
  • Controller Parts 1
    3 Results
  • Controller Parts 2
    3 Results
  • Oven Cavity Parts
    3 Results
  • Latch Board Parts
    3 Results
  • Interior Parts 1
    3 Results
  • Interior Parts 2
    3 Results
  • Installation Parts
    3 Results
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Question and Answers

Q:

Microwave removal?

A:

Thank you for your question. Sometimes removing these microwave combos can be a real challenge. Usually when the front screws have been removed, the unit will slide forward slightly and then lift it upward to free it from the back template. If it will not lift free, the person that installed this unit may need to be consulted. If you would like to have a technician check this, I'm listing a site you can access to schedule a tech to come out. Here is a link for the website: Sears Home Services. I hope this will help you.

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Scott D -
Sears Technician
November 04, 2013
Q:

Microwave Problem

A:

I'm very sorry about the difficulties that you are experiencing with your micro-wave oven. I did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. You can also set service with a Sears technician. I have attached the links below. Have a nice day!

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Dezeray S -
October 03, 2011
A:

Thank you for your assistance, Dezeray S.

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Jenae -
October 03, 2011
A:

Thank you for your question.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
October 04, 2011
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Q:

F9 code on over the range microwave

A:

I can see your concern on what the F9 error code indicates on your Kenmore Over the Range Microwave. I found a question in Manage My Life under the Answers button that is similar to the one you asked. This question will give you some detailed information, while your waiting on an expert answer. I attached the link below, I hope this helps!!!!!!!

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Raquel F -
September 25, 2010
A:

I see that Raquel F has given you a link to an answered F9 error code question. I would like to add the F-9 error code in this model of microwave indicates that it has an inverter failure. This could be caused by a failed inverter, a failed control board, a wiring failure or a number of other internal component failures. This type of failure will need to be diagnosed and repaired by a service technician. Microwaves are inherently dangerous to service. This is not a do-it-yourself type of repair. Internal capacitors in the microwave can retain a lethal electrical charge even when the microwave is completely unplugged. A microwave radiation leakage test must be performed on the shielding of the microwave following any internal component repair.

I recommend that you call Sears Service to arrange for a technician to visit your home and repair the microwave. Here is a link for the Sears Service website: Sears Home Services .

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Mark T -
Sears Technician
September 26, 2010
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