Model #72163662300 KENMORE Microwave/Hood Combo

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Question and Answers

Q:

I have a kenmore eite ultra wave modle number 72163662300 when I go to use it . It run for a few mins and then it stop and F-9 shows up on it

A:

Having an error code on your micro hood can be an inconvenience and also keep your appliance from working properly so I will be happy to help. While you are waiting for an expert answer, I did manage to find a link that will provide you with some tips about what may be causing the error code on your appliance. I hope my link is useful.

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Joseph P. -
April 21, 2011
A:

Joseph P. provided a link for a previous answer in the above response that explains the cause of this F-9 error code. A failed inverter board is the most common failure. As noted in that previous answer, a service technician would need to diagnose and repair this internal component failure due to the inherent danger of servicing a microwave. Here is a link for the Sears Service website: Sears Home Services .

The previous answer pointed out that it may be more economical to replace the microwave instead of having it repaired. You can visit Sears.com to view current microwave models. Here is a link for one example of a reasonably priced current model: Kenmore Stainless Steel 30 in. Microhood Combination - 8503 .

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Lyle W -
Sears Technician
April 22, 2011
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Q:

My Kenmore Elite Microwave - model 72163662300 is giving us an F9 error message. What does that mean?

A:

Having a microwave that is not working can be quite a concern as well quite a disappointment. I have taken the time to research on the manage My Life website and have found some useful information. While you are waiting for an expert to reply I have attached a few links below. Hope the information provided is found useful.

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Priscilla V -
January 28, 2011
A:

Thank you for your question and I understand your concern. The "F9" fault code implies an inverter failure. Unplug the microwave for at least 40 seconds and then reapply power. If this does not solve the problem then you will need to call and set up a service appointment to have your microwave diagnosed and repaired.

You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
January 28, 2011
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Q:

Can you provide the installation guide & templates for Kenmore Elite microwave/hood 72163662300?

A:

I have e-mailed you a pdf file of the installation manual to the e-mail address associated to your Manage My Home profile. I have also attached a template image from page two of the installation manual you can enlarge it enough to see the measurements.

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Mark T Personal Solutions Manager -
Sears Technician
December 05, 2009

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