Model #72163263300 KENMORE Countertop Microwave

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Question and Answers

Q:

Start switch for microwave 72163263300 Kenmore Microwave

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
Although we provide detailed technical help for most appliances, we normally don't give specific advice for microwaves beyond the safe, basic troubleshooting tips that are also found in the owner's manual for most models. As noted above, microwaves are dangerous to service and a microwave leakage test must normally be performed on the unit after any repair.
Presuming all is well with the start button and release lever, there are three micro switches being used on the microwave. It is recommended to replace all three when you replace one. 
For convenience, I have included a blue link below that you may click on to be directed to the SearsParts site to view the model specific switches. You can purchase whichever switch(s) are needed for the repair.

Kenmore Microwave 72163263300 Switches

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope this helps and thanks for using SearsPartsDirect.com.

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Jeff Wallace Sr -
Sears Technician
April 22, 2014
Q:

Replacing the light blub for Kenmore Microwave Model #721.63263300 72163263300 Kenmore Microwave

A:

I am sorry you are experiencing difficulties with your Microwave. Most people do not know that Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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James -
August 09, 2013
A:

Thanks for contacting ManageMyLife.com. I am sorry you are having a problem with the microwave. We do not give out much repair information on microwaves because of the dangers of repairing them. The microwave generates extremely high voltage. As does the part for the convection. The capacitor can store this voltage even when the unit is unplugged. Any repairs to the door or handle could cause leaks in the door. Changing the inside light could cause leaks and many more issues. These are all extremely dangerous. I hope you understand our policy on microwaves. Our number one concern is your safety. It is strongly recommended to have the microwave repaired by a service technician. You can have the microwave repaired at your home by a Sears technician. Just visit SearsHomeServices.com to set service. Prices vary by area so it's best to get the estimate or trip charge through Sears Home Services.

 

Another option you may consider is purchasing a new one. The price of microwaves has gone down a lot in the last few years. Please click here to view all of the microwaves we offer on Sears.com.

 

Please feel free to let me know if you need further assistance.

 

Thank you for using ManageMyLife.com.

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Jonathan B -
Sears Technician
August 09, 2013
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