Model #72163252301 KENMORE Countertop Microwave

  • Door Parts
    3 Results
  • Controller Parts
    3 Results
  • Oven Cavity Parts
    3 Results
  • Latch Board Parts
    3 Results
  • Oven Interior Parts
    3 Results
  • Base Plate Parts
    3 Results
  • Sensor Parts
    3 Results
Find part by diagram >

Question and Answers

Q:

Where does my cable assembly with diode go? Diagram unhelpful 72163252301 Kenmore Microwave

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry the cable assembly needs to be replaced. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician. 

We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service.  

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 

 Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.

Read More
Rachel Morgan -
Sears Technician
July 18, 2015
Q:

The part the TURNTABLE ROLLER FITS ON BROKE. Does that come out?? Can I buy the part? 72163252301 Kenmore Microwave

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your microwave. Upon researching model 72163252301:  the prong that sticks out of the center of the microwave floor and fits under the rotating ring is part of the motor and it is a removable part that can be ordered. We recommend that you have a certified technician make the repair due to the high risk of injury involved in the repair including electrical shock. I have posted a link of the motor that includes the shaft that you are mentioning. To view the link click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

Read More
CarlosZ -
Sears Technician
July 09, 2015
Q:

My micro model #72163252301 has a hissy fit! It was supposed to be on timer but was actually running empty

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry it has stopped rotating and heating food. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician. 
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.
 

Read More
CarlosZ -
Sears Technician
March 01, 2015

Top Parts